Associate Sales Engineer

1 week ago

Dubai, Dubai, United Arab Emirates Carrier Refrigeration Full time 120,000 - 250,000 per year

As an Associate Sales Engineer, you ll be responsible for:

  • Generating inquiries through regular market visits to contractors, consultants, retailers, dealers, and distributors.
  • Updating customers on the latest Carrier software, catalogs, and product information in coordination with the Application Engineering Team.
  • Preparing and submitting monthly forecast packs, including detailed sales and bookings forecasts per customer, shortfall analysis, and pipeline project status.
  • Coordinating with the Credit Management Team to assess credit requirements and secure necessary approvals.
  • Continuously following up on pipeline projects and maintaining accurate status updates.
  • Creating quotations aligned with inquiry specifications and conducting regular follow-ups with customers.
  • Managing technical submittals and handling clarifications from clients and consultants.
  • Finalizing orders in coordination with the Sales Manager.
  • Collaborating with Sales Coordinators to ensure timely and accurate invoice generation.
  • Coordinating product delivery with Internal Sales Representatives.
  • Following up on payments and collections with the Finance team.
  • Managing warranty-related cases with the Warranty Department.
  • Promptly addressing customer concerns and providing technical support in collaboration with relevant teams.
  • Complying with Carrier s Code of Ethics and completing all mandatory online training programs.
Desired Candidate Profile

We re looking for candidates who meet the following criteria:

  • Bachelor s degree in Mechanical or Electrical Engineering (or equivalent)
  • 1 3 years of experience in a technical or sales support role (preferably HVAC or related field)
  • Strong interpersonal, communication, and coordination skills
  • Good knowledge of Microsoft Office; familiarity with engineering tools (AutoCAD, SolidWorks, etc.) is a plus
  • Fluent in English; Arabic is an advantage
  • UAE driving license (preferred)

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