Assistant Manager

2 days ago

Dubai, Dubai, United Arab Emirates People By GOAT Full time

We are excited to announce an opening for the position of Assistant Manager at our well-established upscale fine-dining restaurant. We're seeking a candidate with a passion for the hospitality industry and a proven track record in managing similar high-end dining establishments.

The ideal applicant should have significant experience in overseeing restaurant operations, leading a team, and delivering exceptional customer service.

Essential Functions:

  • Guest Experience:

  • Ensures guests are greeted warmly and receive excellent service throughout their visit.

  • Monitors the dining experience and addresses guest inquiries or complaints in a professional and timely manner.

  • Assists in ensuring the restaurant ambiance meets company standards, including cleanliness and readiness.

  • Team Leadership:

  • Assists in supervising, mentoring, and training team members, including onboarding new hires.

  • Conducts pre-shift briefings to communicate daily goals, updates, and promotions to the team.
  • Helps manage scheduling to maintain adequate coverage during shifts.

  • Encourages teamwork and supports conflict resolution among team members.

  • Operational Support:

  • Oversees daily operations alongside the Restaurant Manager, ensuring smooth service flow.

  • Coordinates with the kitchen and bar teams to ensure seamless communication and service delivery.
  • Ensures compliance with health, safety, and sanitation standards across the restaurant.

  • Monitors inventory levels and communicates restocking needs to the Restaurant Manager.

  • Financial Support:

  • Assists in managing labor costs by reviewing schedules and monitoring team productivity.

  • Supports cash handling and daily financial reconciliations to ensure accuracy.

  • Helps track and manage expenses to support the Restaurant Manager in meeting financial goals.

  • Problem Solving:

  • Proactively identifies and resolves operational challenges during service.

  • Communicates with the Restaurant Manager regarding significant issues or escalations.

  • Marketing & Promotions:

  • Supports execution of marketing campaigns and restaurant promotions.

  • Assists the team in implementing upselling strategies and achieving sales goals.

Additional Functions:

  • Takes on additional responsibilities in the absence of the Restaurant Manager.

  • Assists other departments and team members as needed to maintain smooth operations.

Qualifications:

  • Prior experience in an assistant managerial or supervisory role in the restaurant industry is preferred.

  • Strong understanding of restaurant operations and service standards.

  • Excellent communication and interpersonal skills for interacting with guests and team members.

  • Ability to lead by example, motivating and mentoring team members.

  • Organizational skills with the ability to multitask and prioritize effectively.

  • Proficiency in POS systems and basic knowledge of financial management (e.g., labor costs, inventory tracking).

Job Type: Full-time

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • How soon you join?
  • What is your expected salary?
  • What is your visa status?

Willingness to travel:

  • 100% (Required)

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