Ecommerce/Marketplace Dispatch Executiv

7 days ago

Dubai, Dubai, United Arab Emirates Niche Pack Full time 28,000 - 42,000 per year

The E-commerce Dispatch Executive is responsible for ensuring timely and accurate dispatch of online orders placed on the website and other sales platforms. This role involves coordination with warehouse teams, courier partners, ERP/system teams, and customer support to ensure smooth order processing, dispatch, and tracking. The position requires attention to detail, system knowledge, and operational discipline.

Key Responsibilities:

Key Responsibilities:

  1. Order Processing & Fulfilment

· Download and process orders from all platforms (website, marketplaces, ERP, POS, etc.).

· Coordinate with warehouse staff to pick, pack, and label items as per order requirements.

· Cross-check products against order details to avoid mismatches or missing items.

· Prioritize urgent orders or express deliveries and ensure same-day dispatch when applicable.

  1. Dispatch Management

· Generate AWB (Air Waybill) numbers and shipping labels using courier portals or ERP integrations.

· Prepare daily shipment lists and handover schedules for courier pickups.

· Maintain dispatch logs with details such as tracking number, courier partner, weight, and packaging status.

· Ensure orders are dispatched within agreed SLA (Service Level Agreement).

  1. Coordination with Teams

· Communicate with customer support for any special instructions, delivery changes, or order cancellations.

· Inform warehouse or stock teams if inventory is not available or if substitutions are needed.

· Liaise with the marketplace support team for order-related queries, returns, or dispatch disputes.

  1. Returns & RTO (Return to Origin) Handling

· Track return shipments and ensure proper entry into the system.

· Coordinate physical return checks with warehouse team.

· Update ERP or marketplace portals with return status and grade the returns if they are damaged and do the needful adjustments with the finance team.

· Minimize RTOs by verifying order accuracy and delivery addresses before dispatch.

  1. Inventory Sync & System Updates

· Ensure that dispatched orders are correctly updated in ERP and/or marketplace backend.

· Alert inventory team for stock mismatches or negative stock warnings.

· Report any item-level discrepancies between order and physical stock.

  1. Courier & Logistics Coordination

· Monitor courier performance, delays, and missed pickups.

· Raise complaints or tickets with courier partners for delayed or lost parcels.

  1. Documentation & Reporting

· Maintain proper records of dispatches for auditing and internal reporting.

· Generate and submit daily/weekly dispatch reports, RTO reports, and shipment delay logs.

Requirements:

  • Basic computer knowledge (Excel, email, and data entry).
  • Good communication and coordination skills.
  • Organized, punctual, and detail-oriented.
  • Freshers are welcome to apply — training will be provided.

What We Offer:

  • Supportive and friendly work environment.
  • Growth opportunities within the operations and logistics team.

Job Type: Full-time

Pay: AED1, AED2,800.00 per month

  • ECommerce, Marketplace and Ads Executive

    2 weeks ago

    Dubai, Dubai, United Arab Emirates 27c70a3a-c518-4f5c-8d43-c8babce44c32 Full time 150,000 - 200,000 per year

    Job Title: Ecommerce ,Marketplace & Ads ExecutiveOverviewWe are looking for a highly skilled Ecommerce Executive with strong expertise in Marketplace Management and Advertising Campaigns. The candidate will manage our online presence across Amazon, Noon, Mumzworld, FirstCry, and our Shopify website, ensuring optimized listings, competitive pricing, effective...

  • Ecommerce Coordinator

    2 weeks ago

    Dubai, Dubai, United Arab Emirates SANADE MANPOWER CONSULTANCY PRIVATE LIMITED Full time $96,000 per year

    **Abroad OpportunityWork Location/Client- Ras Al Khaimah, United Arab EmiratesPay grade- 76, ,000 INR per monthWalk-In Drive:SANADE MANPOWER CONSULTANCY PRIVATE LIMITEDAddress: Date: 4th Oct to 30th Oct 2025Phone: || Manage and optimize product listings on various online marketplaces.Develop and implement strategies to increase sales and profitability on all...

  • eCommerce Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Pattern Full time 120,000 - 240,000 per year

    Pattern is a leading eCommerce accelerator with offices across the globe offering outsourced marketplace and ecommerce management services for brands worldwide. The Pattern Ecommerce Acceleration Platform leverages AI-powered technology, industry expertise, and global distribution, logistics, and fulfilment services to help quality brands scale profitably on...

  • eCommerce Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates PATTERN Full time 120,000 - 180,000 per year

    Pattern is a leading eCommerce accelerator with offices across the globe offering outsourced marketplace and ecommerce management services for brands worldwide. The Pattern Ecommerce Acceleration Platform leverages AI-powered technology, industry expertise, and global distribution, logistics, and fulfilment services to help quality brands scale profitably on...

  • eCommerce Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Pattern® Full time 120,000 - 240,000 per year

    Pattern is a leading eCommerce accelerator with offices across the globe offering outsourced marketplace and ecommerce management services for brands worldwide. The Pattern Ecommerce Acceleration Platform leverages AI-powered technology, industry expertise, and global distribution, logistics, and fulfilment services to help quality brands scale profitably on...

  • Manager - Ecommerce

    7 days ago

    Dubai, Dubai, United Arab Emirates Splash Fashions Full time 120,000 - 180,000 per year

    We are looking for an analytical and trade-savvy professional to join our eCommerce team asManager – eCommerce. The ideal candidate brings a strong merchandising mindset, an eye for detail, and the ability to translate insights into actionable online growth strategies. This is an individual contributor role that offers an opportunity to shape our online...

  • Director of Ecommerce

    24 hours ago

    Dubai, Dubai, United Arab Emirates RP International Full time

    Director of EcommerceDubaiAre you a hands-on digital leader ready to own an entire web and eCommerce ecosystem?My client is seeking an Ecommerce Director to lead public websites, customer & broker portals, and all digital sales journeys from lead to reservation, payment, and post-sales. This is your chance to define the strategy, lead delivery, and create...

  • Executive - Ecommerce

    5 days ago

    Dubai, Dubai, United Arab Emirates RNA Resources Group Limited Full time 60,000 - 80,000 per year

    Marketplace Operations:Manage product uploads, pricing updates, stock checks, and content accuracy across marketplaces (e.g., Noon, Namshi, Styli, Trendyol).Work on seller dashboards to ensure timely updates and smooth backend operations.Track listing performance, identify errors, and ensure product visibility.Commercial Management:Support daily commercial...

  • Marketplace Category Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Bamboo Card Full time 120,000 - 240,000 per year

    Kindly avoid applying if you have retail, FMCG, or luxury product marketplace/eCommerce experience. Only global gaming and digital gift card marketplaces experience is required.Marketplace Category ManagerCompany:Bamboo CardLocation:Dubai, United Arab EmiratesAbout UsBamboo Card is a leading digital gift card distribution agency specializing in loyalty and...

  • Ecommerce Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Singarea Foodstuff Trading LLC Full time 72,000 per year

    ECommerce Manager (Hybrid Work) – AED 6,000 + Sales CommissionLocation:Jebel Ali, DubaiCompany:Singarea Foodstuff Trading LLCWork Type:Hybrid (Office + Remote)About UsSingarea Foodstuff Trading LLCis a well-established importer and distributor of premium Asian food products — including Japanese, Korean, and Chinese brands — serving retailers,...