Senior System Administrator

Welcome to
MultiBank Group
, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.

Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.

Role Overview

We are seeking an experienced
Senior Systems Administrator
to manage and support MultiBank Group's on-premises and cloud infrastructure. This role is responsible for ensuring high availability, strong security, and optimal performance across Microsoft 365, Azure, Entra ID, Intune, networking, storage, and enterprise systems. The successful candidate will handle Tier 2/3 escalations, drive infrastructure improvements, and support critical IT operations across global offices.

Key Responsibilities

• Administer
  Office 365
  including email, distribution lists, shared mailboxes, SharePoint, access controls, and user onboarding/offboarding.
• Manage and configure
  Entra ID
  including identity policies, configuration policies, MFA, and conditional access.
• Oversee
  Intune
  policies, compliance, device management, and app deployments (UI and scripting).
• Manage and troubleshoot
  Azure services
  including VMs, networking, and cloud security.
• Create and maintain
  on-prem and cloud VMs
  as required.
• Perform system upgrades, migrations, and configurations across hybrid environments.
• Manage on-prem infrastructure including
  servers, virtualization, and deployments
  .
• Handle network operations with strong knowledge of
  TCP/IP, DNS, DHCP, VLANs, routing, switching, VPNs, and network security
  .
• Configure and support
  VoIP
  and telephony systems.
• Manage SaaS applications including
  account provisioning and access control
  .
• Resolve
  Tier 2 and Tier 3
  issues and work on complex escalations.
• Administer local and cloud storage solutions including
  NAS and SharePoint
  .
• Manage and support
  patch management
  tools.
• Oversee backup and
  disaster recovery
  tools and workflows.
• Monitor systems, networks, and security events to ensure stability, uptime, and compliance.
• Maintain technical documentation and adhere to IT policies and security standards.
• Participate in IT projects, supporting deployments and technology upgrades.
• Participate in scheduled
  on-call rotations
  for after-hours support of critical issues.

Qualifications & Skills

• Bachelor's degree in
  Information Technology
  ,
  Computer Science
  , or related field.
• 5+ years
  of hands-on experience in system administration within a corporate environment.
• Strong expertise in
  Azure, Office 365, Intune
  , and hybrid infrastructures.
• Deep understanding of networking concepts (routing, switching, firewalls, VPNs) and security principles (IAM, hardening, patching).
• Experience configuring and supporting
  VoIP
  systems.
• Strong troubleshooting, analytical, and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Additional Skills (Preferred)

• Experience with scripting and automation.
• Ability to follow structured workflows and SLAs within ITSM environments.
• Experience using
  Jira
  or other ITSM ticketing systems.
• Familiarity with monitoring tools (e.g.,
  Zabbix
  ).
• Understanding of
  ITIL
  practices and incident management.
• Knowledge of API integrations, SSO, automation workflows, and SaaS management.

Why Join Us?

• Work with an industry-leading global financial institution.
• Competitive salary and comprehensive employee benefits.
• Opportunities for professional growth and career advancement.
• Collaborative, inclusive, and dynamic work environment.
• Commitment to innovation and professional excellence.

Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance.