Head - Business Development, Pre-Sales, & Client Success (Workday Practice)

1 week ago

Dubai, Dubai, United Arab Emirates Clovio Consulting Full time 150,000 - 250,000 per year

Role: Head - Business Development, Pre-Sales, & Client Success (Workday Practice)

Location: Hybrid

Reports To: Chief Executive Officer (CEO)

About Clovio Consulting

Clovio Consulting is a fast-growing consulting and staffing company specializing in ERP & HCM ecosystems including Workday, Workday, Oracle Fusion, and Elite Mindz. We partner with enterprises to drive transformation through certified talent, solution accelerators, and managed delivery models.

Role Overview

This leadership role owns the end-to-end growth of Clovio's Workday practice - spanning Pre-Sales, Business Development, Client Onboarding, Account Management, and Customer Success. The position is ideal for a hands-on, entrepreneurial leader with deep Workday expertise and proven ability to build practices, acquire clients, and sustain long-term relationships.

Key Responsibilities

Business Development & GTM

·      Lead GTM for Workday (Employee Central, Recruiting, Onboarding, Compensation, LMS, PMGM).

·      Identify and close enterprise opportunities across India, MENA and APAC.

·      Build pipeline forecasts and report growth metrics to leadership.

·      Partner with marketing to run campaigns, webinars and case study programs.

Pre-Sales & Solutioning

·      Drive proposal responses, demo builds and solution presentations for clients.

·      Collaborate with technical teams to design Workday roadmaps.

·      Develop templates and pricing models to accelerate deal conversion.

·      Ensure solutions align with client pain points and ROI objectives.

Client Onboarding & Transition

·      Establish a standardized onboarding framework for new Workday engagements.

·      Oversee handover to delivery teams and ensure alignment on scope and SLAs.

·      Participate in kick-off and initial review meetings to ensure smooth transitions.

Account Management & Client Success

·      Act as executive sponsor for strategic Workday accounts.

·      Monitor delivery progress and conduct quarterly business reviews.

·      Drive renewals, expansions and cross-sell initiatives to grow account value.

·      Maintain ongoing relationships with client HR and IT leadership.

·      Implement client feedback loops to continuously improve service quality.

Practice Development & Partnerships

·      Build alliances with Workday ecosystem partners and training providers.

·      Grow and mentor the Workday pre-sales and solution team.

·      Support the CEO in strategic planning and P&L governance for the Workday practice.

Required Skills & Experience

· years in ERP/HCM consulting with 5 + years in Workday.

·      Demonstrated success in enterprise sales and client relationship management.

·      Strong functional knowledge of Workday modules and integration landscape

·      Excellent presentation, negotiation and CXO engagement skills.

·      Proven ability to manage account growth and retention in a startup context.

Performance Indicators

·      New Logo Acquisition & Revenue Growth

·      Client Renewal and Satisfaction Scores

·      Number of Active and Growing Accounts

·      Practice Profitability and Margin

·      Growth in Workday-Certified Consultant Pool

Compensation & Growth

·      No Fixed Salary. Profit-sharing model linked to Workday practice performance.

·      Competitive base plus high variable earning potential.

·      Career path to Vice President - Workday Practice & Client Success (Global).

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