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Shop Assistant

2 weeks ago

AlAyn, United Arab Emirates CITY AVENUE Full time

As a Shop Assistant, you will be the face of our store, providing excellent customer service and ensuring that every customer has a pleasant shopping experience. Your primary responsibilities will include assisting customers with their purchases, maintaining the appearance of the store, handling transactions, and ensuring stock levels are maintained.

Here’s a detailed **Shop Assistant** job description template that you can tailor to your needs:
**Job Title: Shop Assistant**

**Location**: [Insert Location]

**Job Type**: [Full-Time/Part-Time]

**Reports To**: [Store Manager/Supervisor]

**Job Summary**:
As a Shop Assistant, you will be the face of our store, providing excellent customer service and ensuring that every customer has a pleasant shopping experience. Your primary responsibilities will include assisting customers with their purchases, maintaining the appearance of the store, handling transactions, and ensuring stock levels are maintained.

**Key Responsibilities**:

- **Customer Service**:

- Greet and assist customers as they enter the store.
- Provide product information and guidance to customers.
- Address customer inquiries and resolve any issues or complaints efficiently.
- Ensure a high level of customer satisfaction through excellent service.
- **Sales**:

- Assist customers in selecting products, making recommendations as needed.
- Upsell products to increase sales revenue.
- Process sales transactions accurately using the cash register or POS system.
- Handle returns and exchanges according to store policy.
- **Store Maintenance**:

- Maintain a clean and organized store environment.
- Restock shelves and ensure products are displayed attractively.
- Monitor inventory levels and report low stock to the store manager.
- Assist with inventory counts and stocktaking.
- **Merchandising**:

- Ensure products are priced correctly and labeled clearly.
- Arrange and display products in a way that maximizes sales and enhances the shopping experience.
- Update promotional signage and displays as required.
- **General Duties**:

- Handle cash, credit, and debit transactions and ensure all transactions are recorded accurately.
- Open and close the store as needed, ensuring all security procedures are followed.
- Assist with any other tasks as requested by the store manager or supervisor.