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Call Centre Representative- Female

2 weeks ago

Abu Dhabi, United Arab Emirates Radicon Institute of Radiology Full time

**Call Center Representative - Aesthetic Clinic (Abu Dhabi)**
- Handle inbound and outbound calls professionally and efficiently
- Provide accurate information about clinic services, treatments, and promotions
- Schedule and confirm patient appointments using clinic systems
- Respond to patient inquiries, messages, and follow-up requests promptly
- Maintain a high level of customer service and client satisfaction
- Coordinate with front desk and medical staff for seamless operations
- Keep records of customer interactions and update patient profiles
- Handle complaints or concerns with empathy and resolution-oriented approach