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Assistant F&b Manager

2 weeks ago

Dubai, United Arab Emirates Grandeur Hotel Full time

To monitor service and food and beverage standards in all outlets and banquets. to take corrective action where necessary.
- To assist in menu and recipe planning and development.
- To be demanding and critical when it comes to service standards.
- To establish a rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries on food, beverage and service.
- To personally and frequently verify that guests in the outlet are receiving the best possible service.
- To ensure effective training programs for the staff
- To ensure that all Departmental Operations Manuals are prepared and updated.
- Lead F&B team by attracting, recruiting, training and appraising talented personnel
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
- Preserve excellent levels of internal and external customer service
- Design exceptional menus, purchase goods and continuously make necessary improvements
- Identify guests needs and respond proactively to all their concerns
- Establish targets, KPI’s, schedules, policies and procedures
- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
- Comply with all health & safety regulations
- Report management on sales results and productivity.
- To ensure that deadlines on all projects are met.
- To assist in the building of an efficient team of employees through Multi Skilling, Multi Tasking and flexible scheduling and by taking an active interest in their welfare, safety and development.

**Skills**:

- Proven F&B management experience
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- Ability to spot and resolve problems efficiently
- Mastery in delegating multiple tasks
- Communication and leadership skills
- Up to date with F&B trends and best practices
- Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded
- Culinary school diploma or degree in Hospitality / Food Service management or related field

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Hospitality: 4 years (required)