Female - Front Desk Executive (Receptionist)

4 days ago

Sharjah, United Arab Emirates Tabeeb Medical Center Full time

**Job Post: Female - Front Desk Executive ( Receptionist )**

**Responsibilities**:
**Front Desk & Patient Interaction**:

- Greet patients and visitors in a warm, friendly, and professional manner.
- Check patients in and out for their appointments efficiently.
- Answer, screen, and forward incoming phone calls while providing basic information as needed.

**Administrative Duties**:

- Schedule, reschedule, and confirm patient appointments using our clinic management software.
- Maintain and update patient electronic health records (EHR) with accuracy and confidentiality.
- Handle patient paperwork, ensuring all forms are complete and filed correctly.
- Manage office supplies inventory for the front desk and place orders when necessary.

**Clinic Support**:

- Coordinate effectively with doctors, nurses, and medical staff regarding patient flow and schedule changes.
- Ensure the reception and waiting area is tidy and presentable.
- Handle incoming and outgoing mail and courier packages.
- Assist with other administrative tasks as assigned by the management.

**Qualifications and Skills**:
**Required**:

- High school diploma or equivalent; additional certification in Office Administration is a plus.
- Proven experience as a Receptionist, Front Office Representative, or similar role, preferably in a medical or clinical setting.
- Fluency in Arabic and English is essential (both verbal and written).
- Excellent verbal and written communication skills.
- Strong customer service orientation with a compassionate and patient demeanor.
- Proficiency in MS Office (Word, Excel, Outlook) and experience with clinic management software or EHR systems.

**Preferred**:

- Arab Nationality

**What We Offer**:

- A supportive and professional work environment.
- Competitive salary and benefits package.
- Opportunities for professional development and training.

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