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Mi Analyst

3 weeks ago

Dubai, United Arab Emirates Resource Solutions Full time

Do you want a career that offers constant development? With a company that’s growing fast all over the globe. Do you want to work with the biggest clients? The coolest technology? The most innovative projects? Do you want global career moves? A smarter work/life balance? Or maybe you just want to be part of the team transforming the way businesses find people.
**Calling all experienced professionals. Are you ready to take your career to the next level?**

Work for us and you’ll get to work for one of the world’s top providers of tailored Recruitment Process Outsourcing (RPO). RPO is when a company transfers all or part of its permanent recruitment to an external provider and can act as an extension of a company’s HR or Resourcing function, sitting on site with the client providing a holistic hiring solution. An RPO provider can deliver the necessary staff, technology, and methodology needed to fulfil a client’s recruitment requirements.

Resource Solutions is a global leader in Workforce & Advisory solutions, helping some of the world’s leading companies to recruit the talent they need to succeed. We offer our own people incredible career opportunities as part of a fast-growing global business with an inclusive culture, high-profile clients, a constant drive to innovate and a laser-focus on recruitment excellence.

**Resource Solutions and the Client**

**We have worked in partnership with our clients supplying recruitment services globally since 2007. Our consultative service focuses on partnering with our clients at a strategic level, ensuring that we provide a high level of relationship management and market insights to key stakeholders and hiring managers.

Operationally, we are responsible for delivering the following core services through our delivery teams in **Dubai.**
- Permanent, temporary and contractor recruitment across all levels and business areas (RPO and MSP)
- Advisory services including diverse hiring, assessments and employer brand and experience

**Responsibilities**:
The analyst will be aligned to a number of clients and will support those accounts with the timely delivery of an MI suite including regular reporting, data analysis, performance tools and other meaningful insights to support the performance and service delivery of our client accounts.

The analyst will also assist in the validation and regular extraction, transformation and loading of all incoming data, including both internal originating and external third party recruitment data from clients or market data providers.

**Analytics**
- Responsible for building and maintaining tools, reporting and dashboards in both Excel and Power BI, which are in line with design and development standards, that are accurate, effective and understood by the business.
- Work closely with the MI Consultant to provide both proactive and requested reporting and analysis to provide insight for business reviews, governance and delivery against SLAs and KPIs
- Maintain and monitor reporting products delivered to account teams, the client and Resource Solutions to ensure timely and regular provision to deadlines
- Extract, validate and cleanse data from source systems and produce and deliver agreed reporting and dashboards to relevant stakeholders
- Produce weekly and monthly system reconciliation reports and data integrity toolkits and scorecards to promote data quality as well as enhancements to metric updates
- Drive remedial action and continuous improvement of data quality in client recruitment systems by maintaining regular communication with recruiters, administrators and coordinators responsible for system inputs
- Work under the guidance of the MI Lead to provide both proactive and requested reporting and analysis to provide insight for businessreviews, governance and delivery against SLAs and KPIs
- Conduct analytical reviews of our client recruitment data to identify any trends, business opportunities or insights for the account teams and client and provide commentary and context as outputs
- Contribute to benchmark reporting across the global client base by working closely with other Analysts and the MI Consultants
- Provide information statistics around site specific financial data, to include pricing and recruitment costs / savings
- Respond to ad-hoc and change requests that originate from either onsite account management, the client or MI Consultants and update the change and ad-hoc request tracker to monitor time and cost spent on such activities
- Provision of account analysis and account reconciliation information to Financial Administrators that relates to billing activities of Resource Solutions
- Use reports and exploratory analysis to identify potentially problematic data, make corrections, and eliminate root cause for a range of complex data problems i.e. input errors or inadequate field edits, and recommend possible solutions
- Maintenance and production of current BAU reporting schedules.

**Essential Requirem