Student Accounts Supervisor

Repton Al Barsha is looking for an outstanding Student Accounts Supervisor to join the team.

We are ideally looking for someone to join the team immediately or from mid-October.

Job Purpose
This position handles both accounting and cashier functions, with primary responsibility for ensuring efficient collections and accurate financial recordkeeping. The Student Accounts Supervisor also plays a key role in improving and streamlining the collections process.

About Cognita:
Cognita is a global leader in independent education. Founded in 2004, we are a growing community of 100+ schools in 16 countries - in Europe, North America, Latin America, Asia and the Middle East - serving more than 85,000 students. Each of our schools are proudly unique, however our collective purpose is to create an environment where everyone can, ‘Thrive in a rapidly evolving world’.

About Repton Al Barsha:
Repton Al Barsha currently educates students from Nursery (FS1) to Year 11 and will be growing year on year through to Year 13.

We are a well-resourced Apple Distinguished School with exceptional sporting facilities, seeking to achieve the best from every pupil both academically and in extra-curricular activities which is a key aspect of the school program. The school was rated Very Good with several outstanding features in the most recent DSIB inspection.

Repton Al Barsha boasts state of the art facilities and is situated at the heart of ‘New Dubai’ in the Dubai Science Park, Barsha South. It offers the academic rigour of the UK National Curriculum within an inclusive family environment. The School is built on the twin foundations of academic excellence and the highest standards of pastoral care.

Main duties & responsibilities:

- Manage front-office cashier duties, including issuing proforma invoices, collecting payments (cash/cheque/POS), and issuing receipts to parents.
- Handle petty cash transactions and monitor staff advances to ensure timely adjustments with monthly salaries.
- Coordinate with Admissions to verify fee structures and prepare accurate fee invoices, ensuring timely delivery to customers.
- Follow up on collections in coordination with relevant departments, and analyze the effectiveness of collection procedures, recommending improvements where necessary.
- Issue receipts upon fee payments and reconcile collections with outstanding dues in the accounting system.
- Process and record all online payments and bank transfers for school fees, ensuring accurate daily reconciliation with bank statements, proper filing of supporting documentation, and prompt follow-up on any returned cheques.
- Manage postdated cheques: sort, list for discounting, and monitor maturity dates.
- Prepare weekly and monthly aging analysis reports to track outstanding receivables.
- Handle and resolve escalated parent enquiries related to fees within two working days.
- Prepare VAT reports at the school level in accordance with prescribed deadlines.
- Ensure all month-end reports and tasks are completed within deadlines or as required by company policy.
- Ensure smooth facilitation of internal and external audits by providing timely and accurate documentation and support to the Regional AR Manager.
- Perform additional duties as assigned by the Regional AR Manager.
- Ensure full compliance with Repton’s Occupational Safety and Health (OSH) policy and procedures, including actions required by management to maintain a safe working environment.

Key Results Area:

- Parents fees related queries are answered in 2 working days.
- The fees outstanding from parents are less than 0.5% (or as agreed from time to time) of the total billing for the year.
- Accuracy, speed and efficiency of transactional processing (invoicing, cheque collection, discounting...etc.)
- Accurate VAT information
- Ensure timely month-end closing and submission of the trial balance in accordance with deadlines set by group policy.

Operating Environment, working relationships
- This position interacts with parents, finance team members, school admin departments, clients and auditors.

Knowledge, Skills and Experience:

- Good technical skills and accounting conceptual clarity.
- Excellent Excel skills. Working knowledge of Word and PowerPoint.
- Excellent Netsuite knowledge. Working knowledge of Netsuite is a plus.
- Attention to detail and ability to multitask and work under pressure with deadlines.
- Should have very good communication and interpersonal skills.
- Education experience is a mandatory requirement