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Telesales Representative
3 weeks ago
**Responsibilities**:
- Calling customers and updating them about the company's courses offered (Beauty therapy courses, facial, laser technician, hair, eye, nail, makeup, beautician, spa/salon management, advanced beauty courses etc.)
- Addressing any customer queries and complaints
- Questioning customers to understand their requirements and preferences
- Maintaining and updating database with customer information, day to day calls and sales activities
- Fulfilling the monthly and yearly sales target, creating and presenting detailed sales reports
- Directing potential sales leads to the Sales Representatives
- Keeping up-to-date with the latest industry developments and company offering
- Noting customer requirements or orders and processing the same to the concerned department
- Requirements
- High school diploma or Bachelor’s degree in the field / MBA preferred
- Minimum 2 years experience in similar field
- Proven work experience as a Tele sales Representative, Tele caller, or a similar position in the Sales department for education/institute
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office
- Good telephone etiquettes
**Experience**:
- Education Telesales: 2 years (required)
**Language**:
- English & Arabic (preferred)
