Debt Collector

1 week ago

Sharjah, United Arab Emirates Aggreko Full time

We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.

We’re looking for Debt Collector in Sharjah and who will be responsible for contacting individuals and businesses with overdue accounts to negotiate and facilitate payment. The role requires excellent communication, negotiation skills, and the ability to handle sensitive situations tactfully

**Why Aggreko?**
- Position will be based in UAE
- Competitive compensation package
- Industry-leading benefit plans including medical insurance
- Continuous training and development with career growth opportunities
- Safety-focused culture

**What you’ll do**:

- Review and manage a portfolio of overdue accounts to ensure timely follow-up and resolution.
- Maintain accurate records of communications and payment commitments in the system.
- Investigate reasons for non-payment and develop repayment solutions tailored to the debtor's situation.
- Propose and enforce repayment plans, settlements, or legal actions if necessary, in compliance with company policies and regulations.
- Provide regular updates to the Credit Control team and management on recovery progress and any escalations.
- Prepare detailed reports on recovery efforts, including challenges and achievements.
- Ensure adherence to all relevant laws, regulations, and company policies regarding debt recovery.
- Handle sensitive information with confidentiality and professionalism.
- Build positive relationships with customers to encourage cooperation and goodwill.
- Address and resolve disputes or complaints related to outstanding payments.

**You’ll have the following skills and experience**:

- Excellent communication, negotiation, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Proficiency in using CRM software and Microsoft Office Suite.
- Ability to manage time effectively and handle multiple accounts simultaneously.
- Bachelor’s degree in finance, Business Administration, or related field

**Bring your energy. Grow your career.**

LI-MK1

**Equity, diversity and inclusion at Aggreko**

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

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