Product Manager

1 week ago

Dubai, United Arab Emirates Careem Full time

Careem is building ‘the everything app’ for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

Careem is the leading technology platform for the greater Middle East. A pioneer of the region’s ride-hailing economy, Careem, which was recently acquired by Uber, is expanding services across its platform to include payments, delivery, and mass transportation. Careem’s mission is to simplify and improve the lives of people and build a lasting institution that inspires. Established in July 2012, Careem operates in more than 100 + cities across 14 countries and has created more than one million job opportunities in the region with headquarters based in Dubai and Berlin.

As a Product Manager in the Careem Pay team, you will be leading and owning products and services that enable paying experience for customers in a delightful and compliant fashion across the Middle East and North Africa. The role is based in our Dubai office.

**About the role**:
As a product manager you will:

- Drive the strategy, tactics, and delivery timelines for payment processing initiatives
- Ensure the reliability and the authorization rate across all markets
- Develop innovative industry-leading features that uniquely serve Careem
- You will have complete responsibility for payment gateway integrations, tokenization, and adhering to scheme regulations when it comes to payments.
- Collaborate with other parts of the business (MoP, MoT, Pay use cases ) to create outsized value: the whole is greater than the sum of the parts

**Qualifications**
- 5+ years of product management or equivalent experience with a track record of delivering world-class-UX products to end-users
- Strong domain experience in card payments, 3DS1, 3DS2,
- A humble and scrappy get-it-done mindset; you’re resourceful and in your element going from 0 to 1
- Strong customer empathy and experience shaping product direction and execution based on customer needs
- Ability to thread the needle between product goals, user understanding, risk, legal, privacy, and regulatory constraints
- Strong strategic thinking, problem-solving, and logical structuring abilities

**What we'll provide you**:
In addition to a competitive long-term total compensation with salary and equity, we have a reward philosophy that expands beyond this. As a Careem colleague you will be able to:

- Be part of a Remote-First organization that offers flexible ways of working from the office and home.
- Work from any country in the world for 30 days a year
- Use Unlimited Vacation days throughout the year
- Access fitness reimbursements for health activities including: gym, health club and training classes.
- Work and learn from great minds
- Create impact in a region with untapped potential
- Explore new opportunities to learn and grow every day

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