Patient Coordinator
1 week ago
**Job Title: Patient Coordinator**
**Location**: Ras Al Khaimah, UAE
**Type**: Full-Time
**Clinic Type**: Aesthetic & Wellness Center (New Branch)
We are looking for a friendly, organized, and experienced **Patient Coordinator** to be the face of our clinic and ensure an exceptional client experience from the moment they walk in.
**Key Responsibilities**:
- Greet and assist patients in a warm and professional manner
- Schedule and confirm appointments (walk-ins, calls, WhatsApp, online)
- Provide information on services such as Botox, Fillers, PRP, Mesotherapy, etc.
- Maintain accurate and up-to-date patient records
- Handle payments, invoices, and POS systems
- Follow up with patients pre
- and post-treatment for satisfaction and retention
- Coordinate with medical staff to ensure smooth patient flow
- Upsell treatments, packages, and promotions as appropriate
- Maintain cleanliness and presentation of the reception and waiting area
**Requirements**:
- Minimum 1-2 years experience in a similar role (preferably in an aesthetic or medical clinic)
- Excellent communication skills in English (Arabic is a plus)
- Presentable and customer-service oriented
- Familiar with CRM systems, appointment booking platforms & social media engagement
- Ability to multitask and work in a fast-paced environment
- Knowledge of aesthetic treatments is an advantage
**We Offer**:
- Attractive salary + commission on sales and upsells
- Training and professional development opportunities
- A supportive and modern working environment
- Opportunity to grow with a new and expanding clinic
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