Operations Manager
2 weeks ago
The Operation Manager is responsible for overseeing the franchise operations, ensuring brand consistency, and driving growth. This role involves supporting franchisees, optimizing operational processes, and maintaining strong relationships with stakeholders.
Key Responsibilities
1. Develop and implement training programs for new franchisees and ongoing training for existing franchisees to enhance performance and compliance.
2. Analyze performance metrics and provide recommendations for improvement to maximize profitability and efficiency.
3. Conduct market research to identify growth opportunities and support franchise development efforts.
4. Serve as the primary point of contact for franchisees, facilitating effective communication and feedback between the franchisee and the corporate team.
5. Ensure all operations comply with company policies, procedures, and relevant regulations.
6. Collaborate with management to develop and execute strategic plans for franchise growth and expansion.
7. Assist franchisees in implementing local marketing strategies and promotional campaigns to drive sales.
**Qualifications**:
- Bachelor’s degree in Business Administration, Marketing, or related field.
- Strong understanding of operations and compliance.
- Excellent communication, interpersonal, and leadership skills.
- Ability to analyze data and develop actionable insights.
- Proficient in Microsoft Office Suite and franchise management software.
- Proven experience in franchise management or a similar role is a plus
- Should have relevant experience in F and B Industry.
Driving License is must.
Salary : Negotiable
Location : Al Ayn
**Job Types**: Full-time, Permanent
Ability to commute/relocate:
- Al-Ayn: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Master's (preferred)
**Experience**:
- F and B: 3 years (required)
License/Certification:
- Driving License (required)
Application Deadline: 07/11/2024
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