Patient Experience Coordinator

7 days ago


Dubai, United Arab Emirates Adam Vital Physiotherapy & Rehabilitation Center Full time

We are looking for bilingual English & Arabic Speaking **Patient Experience Coordinators** with strong **customer service**and associated **medical administrative** experience to support our front desk operations in a busy physiotherapy center.

Key Responsibilities:

- Ensuring a smooth and efficient journey to our patients, including:

- Managing patient registration, appointment coordination, and front-desk administrative processing
- Handling incoming calls, inquiries, and scheduling
- Providing high-quality customer service to patients and visitors
- Supporting insurance and billing documentation when required
- Maintaining a professional and organized reception area

**Requirements**:

- Bilingual English & Arabic
- Minimum 2-3 years customer service experience
- Excellent communication skills and computer skills
- Experience in a medical or clinic setting required

**Benefits**:

- Competitive salary + medical insurance + paid leave
- Supportive and professional work environment

**Job Types**: Full-time, Permanent

Pay: AED6,000.00 - AED6,500.00 per month



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