Bellman

Your future, our legacy

**Hotel**:
The Lana - Dorchester Collection

**Division & Department**:
Rooms - Bell Desk

**Job Title**:
Bellman

**Contract Type**:
Permanent

**Status**:
Full time

**Position Overview**:

- We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people - our Legends - to live our vision -Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Bellman you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

**What you'll get**:

- As a Bellman at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:

- Competitive Salary Package
- World-class Development Opportunities
- Complimentary stays with breakfast included in our sister Dorchester Collection hotels. Stay up to twice a year at each hotel
- 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
- Meals on Duty
- Private Medical Insurance
- Life Insurance
- Flight Allowance every 24 months
- Shared Company Accommodation
- Company provided transportation to and from work
- Uniform provided by the Company with complimentary laundry
- Service Charge

**What you'll do**:

- You’ll love what you do and take pride in delighting our guests:

- You will greatly contribute to the processes and activities that create and promote the Dorchester Collection culture, values and bring the Company Philosophy “We Care” to life ensuring our employees and guests receive nothing but the best experience.
- You will be responsible for greeting guests as they arrive for their stay, making them feel at home, to ensure our guests receive nothing but the best experience
- You’ll also assist guests during their stay, helping with luggage, providing transport around the city, and communicate your expert knowledge on the hotel facilities and local area.
- You will support the other luggage porters and doorman and drivers to make sure the guest experience is flawless.
- You will show flexibility working during the day and during the night shift depending on operational needs in order to provide seamless service to our guests.
- Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Bellman you’ll have the opportunity to bring these to life and continue to create our legacy.
- The items shared are the essence of a day in the life of a Bellman but we’ll make sure you are provided with specifics on how we care for our hotel.

**What you'll bring**:

- You’ll bring your unique personality and passion to the role and the team.
- You have a talent for greeting guests and building relationships with them
- Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service and business ethic.
- English is the primary language used in our hotel. You can comfortably communicate in this language.
- You will be excellent presented at all times

Position location

**Job Location**:
United Arab Emirates

**Location**:
Dubai