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Education Operations Manager

3 weeks ago

Dubai, United Arab Emirates Real Pilates Full time

_**Company Description**:_

**Real Pilates** is the leading Pilates studio and education center in the Middle East, with a reputation for excellence in both **world-class training programs** and **premium Pilates experiences**. As a **Merrithew Licensed Training Center**, we provide internationally recognized **Pilates instructor certifications**, equipping professionals with the skills to succeed in the fitness industry.

With over **15 years of expertise**, we are dedicated to **enriching lives through movement**—whether through our top-tier training courses, professional development workshops, or outstanding client experiences in our studios.

Join us and be part of a **dynamic, passionate team** committed to raising the standard of Pilates education in the region.
- **Role Description**:_

We are looking for a highly organized and proactive **Education Operations Manager** to oversee the day-to-day activities of our **Pilates teacher training division**. This role ensures the smooth execution of **course registrations, student support, sales processes, and instructor logistics**, working closely with our Education Administrator and Education Advisor.
- **Key Responsibilities**:_
- **Team Leadership & Support**: Supervise and mentor the Education Administrator and Education Advisor, ensuring a motivated and high-performing team.
- **Course Registration & Student Support**: Oversee and streamline the student enrollment process, ensuring a seamless experience from inquiry to registration.
- **Sales & Follow-up**: Engage with prospective students, issue quotations, track leads, and ensure timely follow-ups to maximize enrollments.
- **Instructor Logistics Coordination**: Manage contracts, travel, and accommodations for visiting instructors.
- **Operational Efficiency**: Ensure smooth execution of courses, solve day-to-day challenges, and support the Director of Education in maintaining course schedules.
- **Client Relationship Management**: Act as the primary point of contact for education-related inquiries, ensuring high satisfaction and retention.
- **Collaboration & Reporting**: Work with marketing to convert leads, provide reports, and align the education strategy with business goals.
- **Who You Are**:_
- **Experience**: 3+ years in operations, education management, customer service, or sales, preferably in the wellness or training industry.
- **Skills**: Strong organizational abilities, problem-solving mindset, and excellent communication skills.
- **Tech-savvy**: Comfortable using **CRM tools, Microsoft Office, and managing online databases**.
- **Proactive & Customer-Focused**: You take initiative, handle multiple tasks efficiently, and always prioritize **exceptional client experiences**.
- **Why Join Us?**_
- Work with a **leading Pilates training center** and make a direct impact on the future of the industry.
- Be part of a **passionate, dynamic team** that values innovation and growth.
- Opportunity to develop your **leadership and operational** skills in a thriving wellness business.

**Benefits**:

- **Competitive Salary**: AED **10,000 - 12,000** per month (depending on experience & qualifications)
- **Health Insurance**: Comprehensive medical coverage
- **Annual Flight Ticket**: Travel allowance for your yearly trip
- **Free Pilates Classes**: Enjoy unlimited access to all group classes
- **Career Growth**: Opportunities for development within a **dynamic and expanding organization**
- **Positive Work Environment**: Join a supportive, collaborative, and enjoyable workplace

Pay: AED10,000.00 - AED12,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- sales: 2 years (preferred)

**Language**:

- English (required)