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Walk-in Interview for Service Advisor

2 weeks ago

Dubai, United Arab Emirates ONEROAD Auto Service Center Full time

**Walk-in Interview for Service Advisor**

**Experience: 2-4 years (UAE)**

**Work Location: Dubai**

**Age below 40**

**Must have fluency in Arabic and English language**

**Interview Date: 28th October 2025 (Tuesday)**

**Interview Time: 10 AM to 12 PM**

**Venue: HongQi UAE, Next to Porsche showroom - Plot 364 - 291 Sheikh Zayed Rd - Al Quoz**

**Near to the ONPASSIVE Metro Station EXT-1**

**Responsibilities**:

- Greet customers, prepare estimates, and schedule appointments.
- Analyzed the work orders and discussed work with supervisors.
- Prepare invoices.
- Perform vehicle diagnostics.
- Record customer vehicle service issues in company database.
- Resolve customer complaints and minor customer service issues.
- Perform customer follow-up contact to ensure customer satisfaction.
- Schedule vehicle service appointments.
- Welcome customers and make general assessments of vehicle issues.
- Work to ensure customer satisfaction and handle customer issues.
- Promote the service facilities to increase repeat business.
- Perform after-sales follow-ups and develop strong relationships.
- Guide employees in handling difficult and complex problems and in resolving escalating complaints and disputes.

**Job Qualifications**:

- Bachelors degree or equivalent
- Customer service experience
- Strong communication skill in English and Arabic (Written & Verbal)

Pay: AED5,000.00 - AED5,500.00 per month