Hair Educator

1 week ago


Dubai, United Arab Emirates Urban Company Full time

We are internally looking for a **Trainer for Men's Grooming & Women's Hair Services**in **Urban Company** **Dubai,** **UAE**

**Why should you jump at this chance?**
An opportunity to be a part of a 0 to 1 start-up journey along with international exposure in an already established geography. Men's Grooming is one of the biggest categories of UAE and Women's Hair Services is a huge offline market and scaling fast. These collectively exude huge potential of large sustainable businesses.

**Role Description**:
As the trainer for this category, you will be responsible for setting up training infrastructure and quality control processes in order to ensure we build the first ever professional and reliable Men's Grooming and Women's Hair Services category's in UAE with strong business fundamentals like high repeat, NPS and customer love.

**Expectations & Responsibilities**
- **Building training & quality control processes**:Deliver 65+ NPS by setting tight quality control, selection & training processes, monitor post go live performance of professionals and course correct with required re-trainings and skill upgradation classes
- **Develop best-in-class SOPs and modules**: Ensure high efficacy trainings are delivered to professionals and drive high on-ground SOP adherence
- **Own new service launches**:Work with the team to design new service launches, identify right products and vendors and take full ownership of new launches and Quality.
- Other day to day operations will include helping the team deliver on onboarding targets, drive referrals, record screening and training data in system, doing RCA of poor performing pros and detractor jobs, etc
- Flexible to travel

**Eligibility**
- Strong Theoretical Knowledge of Hair Science, Hair Colors, Hair & Scalp Treatments, Hair Cuts and Products
- Strong Practical Knowledge of Hair Cut Techniques, Color Application Techniques, Blow-dry Techniques
- Go Getter Attitude, Well-groomed and presentable, possesses excellent communication skills
- Someone who can deliver under tight timelines in tight pressure situations

Pay: AED8,000.00 - AED10,000.00 per month

Application Question(s):

- Do you have experience with Hair Cut Techniques, Color Application Techniques, Blow-dry Techniques?


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