Maid Service Scheduler/planner
2 weeks ago
**Position: Scheduler - Maid Service**
**Responsibilities**:
- Efficiently schedule cleaning appointments for clients based on availability, preferences, and geographic location.
- Coordinate with cleaning staff to ensure appropriate assignment of jobs, considering skills, availability, and travel logistics.
- Communicate with clients to confirm appointments, address inquiries, and accommodate special requests or concerns.
- Monitor the progress of cleaning jobs and provide support to cleaners as needed to ensure tasks are completed to company standards and within designated timeframes.
- Optimize scheduling processes to maximize efficiency and minimize downtime between appointments.
- Maintain accurate records of appointments, client information, staff schedules, and other relevant data using scheduling software or databases.
- Manage inventory of cleaning supplies and equipment, ensuring availability for cleaning staff as needed.
- Handle customer complaints or feedback promptly and professionally, striving to resolve issues to the satisfaction of the customer and the company.
- Adhere to company policies, industry regulations, and legal requirements related to employment and service provision.
**Qualifications**:
- Previous experience in scheduling, preferably in the maid service industry for at least 1 Year.
- Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
- Excellent communication skills, both written and verbal, with the ability to interact professionally with clients and staff.
- Proficiency in using scheduling software or databases to input and update information accurately.
- Ability to work independently with mínimal supervision and as part of a team in a fast-paced environment.
- Attention to detail and commitment to maintaining high standards of quality and customer satisfaction.
- Flexibility to adapt to changing priorities and unexpected challenges.
- High school diploma or equivalent; additional education or training in scheduling or related field is a plus.
**Job Types**: Full-time, Permanent
**Salary**: AED2,500.00 - AED3,500.00 per month
Application Question(s):
- Are you available to join immediately?
**Experience**:
- housekeeper: 1 year (required)
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