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Sales Associate

2 weeks ago

Dubai, United Arab Emirates Saraya Marketing Full time

**Objective**: As a Sales Associate, your primary objective is to assist customers in finding and purchasing products or services that meet their needs and preferences. You will be responsible for providing excellent customer service, driving sales, and contributing to the overall success of the sales team.

**Responsibilities**:

- **Customer Assistance**: Greet customers as they enter the store, assess their needs, and provide assistance in finding products or services. Answer questions about product features, pricing, and availability, and offer recommendations based on customer preferences.
- **Product Knowledge**: Develop a deep understanding of the products or services offered by the company. Stay updated on product features, specifications, and promotions to effectively assist customers and drive sales.
- **Sales Generation**: Actively engage with customers to promote sales and upsell additional products or services. Use persuasive selling techniques to overcome objections and close sales transactions.
- **Customer Relationship Management**: Build rapport and establish positive relationships with customers to encourage repeat business and foster brand loyalty. Follow up with customers to ensure satisfaction and address any concerns or issues.
- **Team Collaboration**: Work collaboratively with other team members and departments to achieve sales targets, resolve customer issues, and contribute to a positive and supportive work environment.
- **Conclusion**: A Sales Associate plays a vital role in driving sales, providing exceptional customer service, and contributing to the overall success of the retail operation. By assisting customers, promoting sales, and maintaining a positive shopping environment, they help enhance customer satisfaction, foster brand loyalty, and achieve business objectives.