Bike Mechanic

EBIKES Mechanic

CORE WORK ACTIVITIES
- Ability to supervise and schedule EBike Mechanics accordingly and respectfully
- Assembly and inspection of new bikes before adding them to the fleet management system.
- Repair and servicing of bikes to the highest of standards as expected by BIYIY.
- Diagnose required services, fault find and service BIYIY e-bikes to enable them to return to the rider in a safe and fully operational condition.
- Perform inspections on available fleet and returns to ensure no cosmetic damage, all electronics components, and other essential components are fully functioning.
- Ensure that the workshop is kept tidy and in tip-top shape.
- Promote our values when interacting with BIYIY riders and suppliers.
- Assemble new bikes and perform quality control checks
- Ability to match customers with the bike, equipment, and accessories that best fit their physical needs and ability levels
- Repair bikes to the highest of standards, including assessing damage and estimating repairs (from complete overhauls to quick walk-in repairs)
- Conduct routine and preventative maintenance on bicycles (e.g., cleaning, changing tires, making adjustments).
- Keep a detailed service log and input all maintenance documentation on software for tracking and inventory management
- Respond to customer requests for assistance or repairs.
- Maintain proper maintenance inventory and supplies.
- Ability to diagnose bike issues and recommend additional parts & labor when necessary
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit or walk for an extended period of time.
- Attention to customer service with a professional and pleasant personality.
- Available to work a flexible schedule including evenings, weekends, and holidays.
- Maintain a clean and tidy workspace
- Ability to train staff on bike repairs

**REQUIREMENTS**:

- Working knowledge of how bikes are assembled and repaired, cleaned
- Familiarity with all types of bikes and bike accessories
- 2+ years of work experience with ELECTRIC bicycles (electric only)
- Experience with assembly and maintenance of electric components of a bike
- Bike Shop experience (3 years or equivalent)
- Passion for the Bike industry
- Friendly and sociable
- Thorough knowledge of bicycle maintenance, problem-solving, and industry trends
- Excellent customer service skills
- Excellent verbal and written communication skills including basic computer skills
- Excellent organizational skills and attention to details
- Have a proven history of being reliable and hardworking
- Ability to work independently as well as part of the team
- Knowledge of Lightspeed POS a plus
- Experience with electric bikes is mandatory
- Valid UAE driver’s license
- Ability to lift 50lbs without assistance.
- Organized and on time
- Focused hard worker
- Experience with e-bikes or lithium-ion batteries
- Problem-solving ability

**Benefits**:
At BIYIY, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organization in hyper-growth mode with plenty of opportunities for personal development, including
- A competitive salary on offer
- Autonomy and ownership of the work you do.
- Global fun with a team spread from Belgique, France & MORE
- Working at a well-funded start-up with a strong leadership team.
- The chance to be part of an organization in hyper-growth with plenty of opportunity for personal development.
- The full support of an experienced management team in helping you meet your targets and your professional goals.

**Salary**: AED3,000.00 - AED4,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

Application Deadline: 01/11;/2025

Pay: AED3,000.00 - AED4,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)