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Debt Collection Officer

2 weeks ago

Dubai, United Arab Emirates AWS DISTRIBUTION Full time

We are Hiring DEBT COLLECTION OFFICER. A collections officer typically manages overdue accounts and works to recover outstanding debts owed to a company or organization. Responsibilities may include contacting debtors, negotiating payment arrangements, and maintaining accurate records of collection efforts. It's important to have strong communication and negotiation skills, as well as the ability to remain professional and empathetic in challenging situations.

**Responsibilities**:

- Negotiating payment arrangements with debtors to facilitate debt repayment.
- Providing information and assistance to debtors regarding their outstanding debts.
- Documenting all communication and payment arrangements accurately.
- Monitoring payment schedules and following up on missed payments.
- Initiating legal action or recommending further collection measures if necessary.
- Liaising with other departments, such as legal or finance, as needed.
- Maintaining confidentiality and professionalism at all times.

*

Qualifications:

- Bachelor's degree in finance, business administration, or a related field preferred.
- Previous experience in collections, debt recovery, or a similar role is advantageous.
- Strong communication and negotiation skills, both written and verbal.
- Excellent interpersonal skills, with the ability to remain calm and empathetic under pressure.
- Attention to detail and the ability to maintain accurate records.
- Knowledge of relevant laws and regulations governing debt collection practices.
- Proficiency in computer software and databases used for tracking debtors and payments.
- Ability to work independently and as part of a team, with a proactive approach to problem-solving.

**Experience**:

- Debt collection: 2 years (preferred)