Administrative Assistant

1 week ago

Dubai, United Arab Emirates Maison De Vacances Dubai Full time

Job Title: Administrative Assistant - Holiday Homes

Company: Maison de Vacances

Location: Dubai, UAE

Employment Type: Full-Time

About Maison de Vacances

Maison de Vacances is a fast-growing holiday home management company based in Dubai. We provide full-service property management for short-term rentals, with a strong focus on guest satisfaction, compliance, and operational efficiency. As we continue to expand, we are hiring a reliable Administrative Assistant to support our daily backend operations.

Role Summary

Key Responsibilities

Guest Operations and Communication
- Monitor and respond to guest messages through Guesty for Hosts
- Assist with guest resolution cases by coordinating with the operations team and providing documented proof of communication when needed
- Generate and share check-in instructions, keyless access codes, and check-out details
- Follow up with guests for missing documents or pending payments when necessary

Administrative Coordination
- Maintain organized records for all communications, reports, and follow-ups
- Generate and maintain accurate Excel sheets including bookings, inspections, and invoices
- Prepare and archive inspection reports, inventory files, and booking summaries

Permit and Compliance Management
- Submit and follow up on DET Holiday Home Permits
- Coordinate and renew building management permits and access forms
- Ensure permit status is regularly tracked and updated in shared systems

Bookings and Invoicing
- Track all booking transactions, payouts, and invoices issued
- Coordinate internal communication to ensure all bookings are synced across platforms
- Ensure timely documentation and proof of all invoicing records

Skills and Requirements
- One to three years of experience in administration or operations; hospitality experience preferred
- Strong written and verbal communication skills in English
- Highly organized, accountable, and proactive in task follow-up
- Able to provide accurate documentation and proof for all actions and communications
- Familiarity with DET permit systems and Dubai regulations is a plus

What We Offer
- Career growth in a dynamic holiday home business
- Hands-on training with leading industry tools
- Exposure to guest relations, compliance, and full-cycle property operations
- A supportive team environment where your organization and communication skills are valued

**Job Types**: Full-time, Permanent

Pay: AED3,500.00 - AED4,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)

Application Deadline: 08/07/2025
Expected Start Date: 11/08/2025

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