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Front Desk Receptionist(Russian Speaker)
2 weeks ago
We are looking for RECEPTIONIST (Russian speaker)
- Welcoming guests and checking their details against their bookings
- Allocating guests their rooms and providing keys
- Answering phones from prospective customers and guests, taking messages and delivering them
- Completing administrative tasks such as filing and photocopying
- Responding to requests for help and information
- Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
- Preparing room bills and ensuring prompt payments
- Checking guests out, taking payments and returning deposits.
JOB RESPONSIBILITIES
- Problem-solving abilities
- MUST HAVE EXPERIENCE IN RUSSIA LANGUAGE.
- Strong communication and interpersonal skills
- Excellent customer service skills
- Flexibility and the ability to respond appropriately to changing situations
- Discretion and sensitivity
- The ability to maintain professional standards under pressure
- Strong IT skills and knowledge of booking systems and software
- Excellent administration and organizational skills
Pay: AED1,500.00 - AED3,000.00 per month