F&b Supervisor

1 week ago

Abu Dhabi, United Arab Emirates Yas Beach Full time

To train staff to provide high standards of service and increase their personal knowledge.
- To set an example of good grooming, punctuality, friendliness and knowledge.
- Take frequent rounds measuring guest satisfaction, promoting facilities and activities and anticipating guest’s needs. Reporting any guests’ complaints.
- Handle guest concerns and react quickly and professionally.
- Manage the Pool and Beach team schedule
- Ensure that team is patrolling the area when not busy and removing dirty towels and other objects
- Ensure that towels trolley is moved to laundry by the end of the day.
- Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
- To assign responsibilities to subordinates and to check their performance periodically
- To enforce F&B policies toward Staff.
- To liaise with the Kitchen and Beverage department on daily operation and quality
- To follow health and safety regulations.
- To ensure the work areas are clean and well maintained.
- To foster a “team player attitude”.
- To supervise all staff members in their duties and encourage or reprimand as necessary.
- To maintain all F&B service areas in a clean and orderly condition.
- To ensure that all equipment is in safe working condition.
- To work closely with the Manager on all functions, set-up service and cleaning.
- To deal with client concerns and complaints fairly and immediately.
- To be fully trained in emergency procedures.
- To strictly follow healthy and safety regulations.
- To report to the F&B Manager.
- Any other duties as required.

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