Hostess

1 week ago

Abu Dhabi, United Arab Emirates GRAND MERCURE Full time

**Job Description** Scope and Objectives**

This position is concerned with maintaining the highest level of attentive service to all guests and constantly projecting warmth and friendliness. Maintaining dining reservation using dining reservation system and updating patrons’ preferences & history.

**Key Deliverables and Responsibilities**
- Ensure correct grooming standards are followed at all times
- Exceed guest satisfaction by knowing preferences and update profiles
- Attending to phone queries or reservations.
- Attending to walk ins.
- Following up restaurants financial, LQA, TrustYou and Forbes targets on a daily basis
- Anticipate and service of guests' requirements at all times
- Following up daily financial targets of area/division
- Use opening and closing checklist to ensure smooth opening and closing of the venue
- Communicating reservations needs and special requests to the Managers
- Coordinating reservation with Dining Reservation Department & other Hostesses.
- Managing the log book
- Handling seating cards to enable guest recognition.
- Maintaining guest history.
- Assisting guests to their tables.
- Seating of guests.
- Upkeep of the menus in an impeccable manner ensuring there is no spelling nor grammatical mistakes and free of marks
- To coordinate and assist in service according to service standards.
- To ensure a very high standard of service is held and maintain at all times.
- To communicate with Head Hostess, Supervisors, Restaurant Assistant Manager and Restaurant General Manager of all issues concerning the outlet.
- To be aware of Hotel standards & policies.
- To feel empowered and accountable within the work place
- Keep manager on duty updated of any guest feedback so they can update the Glitch Report
- Maintains the HACCP & FIFO standards as required by the regional governing body
- Follow Hotel Evacuation Policy in case of an Emergency
- Attend all necessary briefings and training sessions as instructed by the Manager
- Handle financial procedures according to guidelines set by the finance department
- Identify potential problems and anticipate guest needs, ask for assistance before service breakdown occurs
- Perform any duties and special projects as requested by management whether in your own department or any other department in the hotel
- All issues and negative guest feedbacks needs to be properly reported on glitch system
- Follow care program at all times, and report issues through the system to maintenance
- To carry out any other reasonable duties and responsibilities as assigned.

**Qualifications** Personal Attributes**
- Motivator & role model
- Positive attitude and well spoken
- Result driven
- Displays initiative
- Commitment to professional values
- Team creator
- Customer / people oriented
- Creative / open-minded

  • Hostess

    1 week ago

    Abu Dhabi, United Arab Emirates business hub international investment Full time

    We are searching for a hostess greets customers. She will also handle phone calls and customer queries about the company, and assist the staff when necessary. Salary to be discussed later. **Experience**: - hostess: 1 year (preferred)

  • Hostess

    6 days ago

    Abu Dhabi, United Arab Emirates Park Hyatt Abu Dhabi Full time

    Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Hostess is responsible to assist with receiving guests in the hotel's restaurants, manages the inventory of the outlet, and assists the service staff whenever necessary. **Qualifications**: - Minimum a year of work experience in hotel...

  • Hostess

    6 days ago

    Abu Dhabi, United Arab Emirates BEAU Restaurant Full time

    About Us: BEAU GROUP is a dynamic and innovative French F&B company dedicated to creating the first Luxury Fast Food with a presence in each key city of the world. For its new opening in Abu Dhabi, BEAU is seeking Hostesses to join its dynamic and small team to provide the best experience to its guests. Position Overview: As an Hostess, you will play a...

  • Hostess

    3 days ago

    Abu Dhabi, United Arab Emirates Careers Experts Full time

    A luxurious restaurant is hiring hostesses **Company Profile**:

  • Hostess

    1 day ago

    Abu Dhabi, United Arab Emirates Property Shop Investment LLC Full time

    Job brief We are looking for a Hostess to join our team and be the first point of contact for our guests. Hostess responsibilities include greeting guests, providing accurate wait times. For this role, you should have solid organizational and people skills to make sure our guests have a positive experience from the moment they arrive till their departure....

  • Hostess

    13 hours ago

    Abu Dhabi, United Arab Emirates Apt Resources Full time

    **HOSTESS**: **Job ID **:2524 **Location **:Abu Dhabi - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Food & Beverage / Service Operations AED 2,000.00 - 2,000.00 **Other Benefits **:Accommodation, transportation, meals, tips, and other benefits. **GCC Driving License **:No **Description: - Our client is...

  • Hostess

    1 week ago

    Abu Dhabi, United Arab Emirates Property Shop Investment LLC Full time

    Job brief We are looking for a Hostess to join our team and be the first point of contact for our guests. Hostess responsibilities include greeting guests, providing accurate wait times. For this role, you should have solid organizational and people skills to make sure our guests have a positive experience from the moment they arrive till their departure....

  • Restaurant hostess

    4 weeks ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates business umbrella Full time

    Urgent hiring for hostess for a premium restaurant group in abudhabi uae hostess accommodation service charge tips abu dhabi timings 7pm 3am

  • Hostess

    2 weeks ago

    Abu Dhabi, United Arab Emirates R cafe Full time

    As a Female Hostess at our specialty coffee and food café in Abu Dhabi, your role is to warmly greet and seat guests, ensuring they have a pleasant dining experience from the moment they enter. You will be the face of our café, providing excellent customer service and creating a welcoming atmosphere. Your friendly demeanor and organizational skills will...

  • Restaurant Hostess

    1 week ago

    Abu Dhabi, United Arab Emirates White Hospitality Full time

    We are seeking a friendly and professional Hostess to join our team & renowned dining establishment. As the first point of contact for our guests, you’ll play a key role in creating a warm and welcoming atmosphere. **Key Responsibilities**: - Greet and welcome guests as they arrive at the restaurant. - Manage reservations and seating arrangements...