Banquet Sales Manager

1 week ago

Dubai, United Arab Emirates HOLIDAY INTERNATIONAL HOTEL Full time

Responsible to meet, make introduction and ensure that all arrangement and requirements are gathered with the function host prior to function. Read and analyze Banquet event order (BEO) / Banquet Function Plan (FP) in order to gather guests’ requirements, determine proper set up, buffet, audio visuals, time line and also give attention to any special guest needs.
- To provide a courteous, professional, efficient and flexible service at all times, Establish and improve the reputation of the hotel by offering a very personalized style of service as per Holiday International Hotel Standards of Performance.
- To continually enhance and improve the efficiency and organization of the department, by design and implementing administrative systems.
- Assist with typing of the Banquet and Sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, BEO, FP, memos etc. Prepare correspondence to customers, internal booking reports and file maintenance.
- Promptly respond to all inquiries.
- Compose, publish and distribute Banquet event order (BEO) / Banquet Function Plan (FP) to all department heads and personnel who are involved in servicing banquets function.
- Completing ‘Request for Proposal’ forms from companies requesting rates and detailed hotel information.
- Work with management and other heads of departments at all times and assist in carrying out special requirements and duties necessary in adding to the guests general comfort and wellbeing.
- Distribute promptly to all departments about notice of any change in the Banquet event order (BEO) / Banquet Function Plan (FP).
- Prepare signage and menu items for all banquet events function.
- Study requirements of all booked banquets and functions to familiarize and ascertain the possibility of selling additional facilities, to produce extra revenue.
- Sending Banquet event proposals to the guests and being in timely contact with them.
- Develop and maintain positive working relationships with others, and support team to reach common goals.
- Act as a liaison between all related hotel departments and host of the function. Communicate and work with other departments within the hotel to provide quality service to customers
- Ensure orders and requisitions for the Catering and Banquet departments are completed.
- Respond and act upon any special requirement which function host has requested.
- Maintaining the entire banquet sales correspondence database.
- Maintain departmental reports and procedures.
- Maintain all client information and folders.
- Coordinate with Banquet operations on a timely basis to ensure complete customer satisfaction.
- In case of any group request for banqueting function from the existing suppliers to get involved in pre-convention meetings, training and other sales related meetings as required.
- Update Catering and Banquets calendar on the Sales and Catering software.
- Perform all duties as deemed necessary for the success of the department.
- Can join ASAP.

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