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Operations Manager

3 weeks ago

Dubai, United Arab Emirates Elite Courier Company Full time

**Operations Manager - Logistics / Courier**

**Courier / Last-mile / Logistics / Express / Supply Chain**

The Operations Manager is responsible for the overall supply chain management. His main responsibility is to ensure that the supply chain is efficient and effective whilst offering sustainability, business development, and customer satisfaction.

Duties & Responsibilities
- Manage courier/ express and the general business operations
- Hire, train, and lead a team dedicated to operations to ensure we have good relationships with business partners
- Create, improve and scale business operations processes
- Manage the onboarding process of couriers to ensure service levels are met
- Manager logistics, warehouse, transportation, and customer services.Education and Certification

**BSc degree in Logistics, Business or other related courses**

**Six Sigma Black Belt**

**Knowledge and Skills Needed to do the Job**
- Strong knowledge in logistics/ last-mile/ courier/ express industry
- Familiarity with Project Management
- Knowledge in cross border operations and clearances
- Proficient knowledge in warehousing
- Understanding Stakeholder management
- Understanding of Courier / Last-mile / Logistics / Express / Supply Chain business model
- Excellent communication in English, Arabic a plus
- IT Skills in MS Office package
- Excellent people management skills

**Experience**
- At least 4 - 5 years experience in last mile / courier / express industry in the Region
- Similar role as operations manager in a reputed courier / logistics company
- Experience in cross border operations and clearance
- Track record of managing large teams
- Experience in Courier / Last-mile / Logistics / Express / Supply Chain

Elite is an equal opportunity employer. We love diverse ideas and we have a structured interview process to ensure that everyone gets a fair shot. So feel free to bring your unique abilities when you meet us

Be an Elite, join our the Elite Team

**Salary**: AED10,000.00 - AED15,000.00 per month

COVID-19 considerations:
As per the government regulations.

Application Question(s):

- Tell us the biggest/ largest team you handled? How many staff you had?

**Education**:

- Bachelor's (required)

**Experience**:

- logistics/ supply chain: 10 years (required)
- operations manager: 5 years (required)
- last mile/ ftl / ltl/ warehousing: 5 years (required)

License/Certification:

- Sig Sigma - Black Belt (required)