Telecaller

4 days ago


Dubai, United Arab Emirates Mondus Properties L.L.C Full time

Salary AED 2000/- and Incentives.

Key Responsibilities:

- Make outbound calls to potential clients from provided leads.
- Explain the company’s trading services and products to prospective customers.
- Answer customer queries, provide information, and guide them through the registration process.
- Maintain a high level of product knowledge to address client inquiries effectively.
- Build and maintain positive relationships with clients to ensure customer satisfaction.
- Follow up on leads, track progress, and update records in the CRM system.
- Achieve daily, weekly, and monthly targets set by the management.
- Collaborate with the sales team to develop strategies for improving lead conversion.
- Provide timely feedback to management regarding customer concerns and market trends.

**Requirements**:

- Proven experience as a Telecalling Executive, Customer Service Representative, or similar role (preferably in financial services or trading).
- Excellent communication and interpersonal skills.
- Ability to handle rejection and work under pressure.
- Strong negotiation and persuasion skills.
- Indians Preferred.
- Basic understanding of financial/ stock markets, forex, and trading is a plus.
- Proficient in using CRM software and MS Office tools.
- High school diploma or equivalent; a bachelor's degree is preferred.

What We Offer:

- Competitive salary and performance-based incentives.
- Professional growth opportunities in the trading industry.
- Friendly and supportive work environment.
- Training and ongoing support to enhance your skills and knowledge in the financial/ stock markets.

**Job Types**: Full-time, Fresher

Pay: AED1,700.00 - AED2,000.00 per month


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