Cashier/receptionist

1 week ago


Abu Dhabi, United Arab Emirates Grand Lahore Kabab Restaurant LLC Full time

**Key Responsibilities**:

- **Customer Interaction**:

- Greet and interact with customers in a friendly and professional manner.
- Assist customers with placing dine-in or take-out orders, answering menu questions, and addressing concerns.
- **Payment Handling**:

- Accurately handle cash, card, and digital payments.
- Ensure the cash drawer is balanced at the beginning and end of each shift.
- Issue receipts, refunds, or change accurately.
- **Order Management**:

- Process orders swiftly and accurately for dine-in, takeout, and delivery.
- Collaborate with kitchen staff to ensure customer orders are completed on time.
- Manage and monitor online orders through delivery platforms like Talabat, Deliveroo, Noon, and Smiles.
- Ensure online orders are prepared correctly and handed over to delivery personnel promptly.
- **Delivery Platform Management**:

- Receive and confirm online orders from Talabat, Deliveroo, Noon, Smiles, and other delivery platforms.
- Ensure all orders from online platforms are processed in a timely and accurate manner.
- Liaise with drivers and customers to resolve any issues or delays with deliveries.
- Keep track of online order flow and report any technical issues with the platforms.
- **Record Keeping**:

- Maintain accurate records of daily transactions and sales reports.
- Ensure proper documentation for financial auditing and inventory control.
- **Customer Service**:

- Address customer complaints or issues and escalate them to the manager when necessary.
- Maintain a clean and organized cashier counter and customer service area.

**Requirements**:

- Min 1 year experience as cashier in restaurant.
- Urdu/Hindi Speaking
- Own Visa/Noc more preferred

**Job Type**: Full-time
**Location**: Al zahiyah, Tourist club area, Abu Dhabi, UAE

Pay: AED1,400.00 - AED1,800.00 per month


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