Admin & Telesales Executive

4 days ago

Dubai, United Arab Emirates PINNACLE Innovation and Education FZ LLC Full time

**PINNACLE Innovation & Education**, a unique Training Company in Dubai is on the hunt for experienced, customer-oriented **Admin &** **Telesales Executive** to utilize inbound and outbound telephone calls to achieve sales targets. The goal is to help the company grow by bringing in customers and developing business.

So, if you have the below mentioned skills to match the job requirements, then do get in touch with us. We would love to have you onboard.

**Responsibilities**:

- Calling customers and updating them about the company's services, or seasonal fest/camps.
- Addressing any customer queries and complaints
- Questioning customers to understand their requirements and preferences
- Maintaining and updating database with customer information
- Fulfilling the monthly and yearly sales target
- Creating and presenting detailed sales reports
- Maintaining a record of day-to-day calls and sales activities
- Assisting the Sales department in planning and implementing effective sales strategies
- Monitoring KPIs and sales achievements
- Analyzing and presenting competitor sales activities
- Keeping up-to-date with the latest industry developments and company offers
- Assisting in facilitating future sales
- Supervising administrative staff and dividing responsibilities to ensure performance
- Keep stock of office supplies and place orders when necessary
- Coordinate office activities and operations to secure efficiency and compliance to company policies
- Create and update records and databases with personnel, financial and other data

**Job Requirements**:

- Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.
- Minimum 3+ years of experience working as a Admin & Telesales Executive
- Certified Sales Professional (CSP) accreditation is advantageous.
- Proven experience working as a telesales executive.
- The ability to follow scripts.
- Strong negotiation and consultative sales skills.
- Excellent organizational and problem-solving skills.
- Excellent verbal & written communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.

**Females preferred with sponsored visa.**

**Education**:

- Bachelor's (preferred)

**Experience**:

- Admin & Telesales Executive: 3 years (preferred)

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