IT Service Desk

We are seeking a proactive and experienced Service Desk Manager for one of our clients in Abu Dhabi. This role is critical in maintaining service excellence, managing support teams, and driving continuous improvement in IT service delivery.The ideal candidate will have strong leadership skills, a customer-focused mindset, and a deep understanding of IT...

Company Description Open Innovation AI is a global technology company that specializes in developing advanced solutions for managing AI workloads. Its flagship product, the Open Innovation Cluster Manager (OICM), orchestrates complex AI tasks efficiently across diverse infrastructures. The platform is hardware-agnostic, optimized for various GPUs and...

Company Description Open Innovation AI is a global technology company that specializes in developing advanced solutions for managing AI workloads. Its flagship product, the Open Innovation Cluster Manager (OICM), orchestrates complex AI tasks efficiently across diverse infrastructures. The platform is hardware-agnostic, optimized for various GPUs and...

**Salary**: AED1,500.00 - AED3,000.00 per month Ability to commute/relocate: - Abu Dhabi: Reliably commute or planning to relocate before starting work (required) Application Question(s): - CALL CENTRE EXPERIENCE ESPECIALLY SALES & MARKETING ENVIRONMENT **Experience**: - SERVICE DESK PLUS: 1 year (preferred)

**Role**: Service desk lead **͏**: **Do**: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up -...

To lead and manage the IT Digital Workplace Services team (Service Desk), ensuring high-quality support for end users and the business. The role focuses on delivering efficient, customer-centric IT services, driving continuous improvement, automation, and AI enablement. The Service Desk Manager will leverage ITIL best practices and advanced M365 expertise to...

Job Description Company Description Open Innovation AI is a global technology company that specializes in developing advanced solutions for managing AI workloads. Its flagship product, the Open Innovation Cluster Manager (OICM), orchestrates complex AI tasks efficiently across diverse infrastructures. The platform is hardware-agnostic, optimized for various...

Qualifications Bachelor’s degree in information technology, Computer Science, or related field. ITIL Foundation & ITIL Intermediate or Expert required Microsoft 365 Certified: Fundamentals (MS-900) or Administrator Expert (MS-102) desirable Experience Minimum 7 years’ experience in IT Service Desk or IT support leadership roles. Proven track record in...

Executive - Service Desk About Us Core42, a leader in AI‑powered cloud and digital infrastructure, is driving transformative technology solutions globally. Leveraging advanced resources and partnerships, Core42 empowers clients to harness sovereign AI infrastructure, especially in sectors with stringent regulatory needs. With a mission to redefine digital...

Location: Abu DhabiDuration: Yearly Renewable ContractQUALIFICATIONS & EXPERIENCEEducational Requirements / Qualifications:Bachelor's degree in information technology, Computer Science, or related field.ITIL Foundation & ITIL Intermediate or Expert requiredMicrosoft 365 Certified: Fundamentals (MS-900) or Administrator Expert (MS-102)...