Receptionist

7 days ago

Ras alKhaimah, United Arab Emirates Ferticlinic Fertilization Centre - Abu Dhabi Full time

**Job Title**: Receptionist

**Location**: Ras Al Khaimah

**Job Summary**:
We are seeking a professional and customer-oriented Receptionist with 1-2 years of experience in a clinical or healthcare environment. The Receptionist will be the first point of contact for patients and visitors, ensuring a welcoming atmosphere, managing front desk operations, and providing administrative support to ensure smooth clinic operations.

**Key Responsibilities**:

- Greet and assist patients, visitors, and staff in a professional and courteous manner.
- Answer, screen, and direct phone calls; take messages when necessary.
- Schedule, confirm, and update patient appointments using the clinic’s system.
- Verify patient information and update medical records accurately.
- Handle patient inquiries, provide information on services, and guide them to the appropriate department.
- Manage check-in/check-out process, including collection of payments, issuance of receipts, and insurance verification (if applicable).
- Maintain front desk cleanliness, organization, and availability of forms and materials.
- Coordinate with nurses, doctors, and other staff to ensure efficient patient flow.
- Maintain confidentiality of patient records and comply with clinic policies and healthcare regulations.

**Qualifications & Requirements**:

- 1-2 years of experience as a receptionist, preferably in a healthcare/clinical setting.
- Proficiency in MS Office and familiarity with medical scheduling software
- Excellent communication and interpersonal skills.
- Strong organizational skills with attention to detail.
- Ability to multitask and remain calm in a fast-paced environment.
- Knowledge of medical terminology and insurance procedures is an advantage.

**Work Conditions**:

- Full-time role based in a clinical environment.
- Requires flexibility to work shifts, weekends, or extended hours if necessary.

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