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Reservation Agent

2 weeks ago

Dubai, United Arab Emirates voco Bonnington Hotel Full time

We are looking for a dynamic Reservation Agent - Rooms to join our team.

**Job Description**:
The main duty of a Reservation Agent is to assist customers with planning and booking reservations. Among others:

- Answer phones and assist customers in making, altering, or canceling reservations
- Advise customers regarding ongoing promotions or available upgrades that may enhance their experience
- Answer questions regarding rooms, facilities, rates, and events
- Accurately record customer information and charge credit cards upon successful reservations
**Requirements**:

- Good English communication skills
- Positive attitude and willingness to learn and grow
- Must be in UAE and can join immediately.
- Arabic speaker is an advantage.

**Job Types**: Full-time, Permanent

**Salary**: From AED2,000.00 per month