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AlAyn, United Arab Emirates Ayla Hotels & Resorts Full time

**Job description**

1- Receives guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure.

2- Maintains effective communication with all related departments to ensure smooth service delivery.

3- Greets guests upon arrival offering assistance at all times.

4- Maintains an up to date knowledge of the hotel and local services supplying information and responding to guest queries.

5- Maintains awareness of guest profile through Fidelio guest profile system.

6- Ensures that the guest luggage is carried from arrival point to room and from room to departure point on check out.

7- Deals promptly, efficiently and pleasantly with incoming calls.

8- Handles all messages, mail and packages for guests and staff ensuring they are delivered at the appropriate time in a professional manner.

**Qualifications**:

- Minimum of one year of experience in a hospitality or customer service role.
- Valid driver’s license with a clean driving record.
- Strong customer service and communication skills.
- Professional appearance and attitude.

Pay: AED1,000.00 - AED1,400.00 per month