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Call Center

2 weeks ago

AlAyn, United Arab Emirates Ultra Medical Center Full time

**1.1**Answer calls and respond.

**1.2**Handle customer inquiries over the phone.

**1.3**Manage and resolve customer complaints

**1.4**Provide customers with product and service information

**1.5**Enter new customer information into system

**1.6**Update existing customer information

**1.8**Identify and escalate priority issues

**1.9**Route calls to appropriate resource

**1.10**Follow up customer calls where necessary

**1.11**Document all call information according to standard operating procedures

**1.12**Complete call logs

**1.13**Produce call reports

Pay: From AED3,000.00 per month

Ability to commute/relocate:

- Al-Ayn: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (required)

**Experience**:

- Hospital/Medical Center: 2 years (required)

**Location**:

- Al-Ayn (preferred)