Manager Demand Planning

When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.

Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less

Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

We’re looking for a Regional Demand Planning Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq

What’s On Your Plate?
- This role requires to organise the countries forecasting demand of supplies to stores, POs for replenishment and maintaining availability in the stores
- Accountable for the overall demand planning/replenishment of Tmart stores and warehouse in Region
- Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts
- Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Ageing stock optimization.
- Ability to provide solutions and initiatives to solve problems with stocks in the warehouse and stores
- Guidance to country demand planner and admins to ensure smooth workflow
- Works closely and guides the regional commercial and operations pro-actively to ensure supplies and suppliers are not affected.
- Leading system migrations and ensuring all new tools are on track and suggest actions of automatization to reduce manual work
- Continuously challenging the country forecasting model and taking on account all the parameters that affects the forecast.
- Helping demand planner in replenishment of any capacity augmentation initiative ( ex: 3 party warehouse, cross docking stations, etc)
- Guiding country demand planner for the supplier's schedule to stores and warehouse to ensure efficiency in receiving
- Building all necessary dashboards to report progress on activities and KPIs
- Taking all necessary actions to reach target KPI in terms of availability per category, per supplier and items roles

What Did We Order?
- Ability to interact/guide the senior-level executives and can manage the expectations of multiple stakeholders
- Past experience in FMCG in demand planning and replenishment is a must
- At least 10 years experience
- Solid experience in Stakeholder Management, Time Management, data & detail oriented & tech - savvy
- Leads, coordinates and facilitates the work of others, has management responsibilities
- Uses knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives
- Excellent analytical and communication skills, and always hands-on with several tools
- Problem Solver and autonomy
- Ability to lead all activities autonomously while involving stakeholders when needed