Receptionist/secretary

3 days ago

Sharjah, United Arab Emirates North Coast Real Estate Full time

**Job Title**: Receptionist & Reservations Secretary

**Company**:North Coast Real Estate
**Location**:Muwailih / Sharjah, UAE

**Job Summary**:
Accommodation or transportation allowance may be provided.

**Key Responsibilities**:

- **Guest Relations**:

- Welcome guests and visitors with a friendly and professional attitude.
- Provide information about available vacation homes, services, and local attractions.
- Handle guest inquiries, complaints, and requests promptly and efficiently.
- **Reservations Management**:

- Update and maintain the reservation system and calendar.
- Confirm bookings, prepare invoices, and coordinate check-in/check-out schedules.
- **Administrative & Secretarial Duties**:

- Maintain organized records of clients, contracts, and correspondence.
- Prepare reports, meeting minutes, and basic accounting entries.
- Support management with scheduling, filing, and document preparation.
- Assist in marketing and communication tasks, including social media updates and guest reviews follow-up.
- **Office Coordination**:

- Ensure office supplies and materials are adequately stocked.
- Liaise with housekeeping, maintenance, and operations teams to ensure guest satisfaction.

**Requirements**:

- Diploma or Bachelor’s degree in Business Administration, Hospitality, or related field.
- Minimum **1-2 years** of experience in reception, reservations, or administrative roles (preferably in hospitality or real estate).
- Excellent communication skills in **English** (Arabic is an advantage).
- Strong organizational, multitasking, and problem-solving abilities.
- Proficient in **MS Office (Word, Excel, Outlook)** and reservation platforms.
- Professional appearance and positive attitude.

**Working Conditions**:

- Full-time position based in **Muwailih/ Sharjah**.
- May include weekend or holiday shifts as required.

Pay: AED2,000.00 - AED3,000.00 per month

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