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Travel Desk Agent

3 weeks ago

Dubai, United Arab Emirates Abeona Travel and Tourism Full time

**Travel Agent Job Responsibilities**:

- Meets with clients to determine travel needs, budgets and preferences.
- Sells and coordinates transportation, accommodations, insurance, tours and activities.
- Advises clients regarding destinations, cultures, customs, weather and activities.
- Collects payments, books travel arrangements and pays applicable fees.
- Handles travel issues, conflicts, complaints, cancelations and refunds.
- Builds and maintains relationships with travel and tour vendors.
- Attends travel seminars and conferences.
- Conducts research on destinations and industry trends.
- Maintains accurate records of bookings, payments, transactions, phone calls and meetings.
- Contributes to agency efforts by accomplishing related tasks as needed.

**Travel Agent** **Qualifications/Skills**:

- Strong sales and interpersonal skills
- Excellent verbal and written communications skills
- Ability to negotiate effectively
- Excellent knowledge of computer reservation computer programs
- Strong problem-solving skills
- Detail oriented and highly organized
- Strong ability to manage time and prioritize tasks
- Working knowledge of domestic and international travel trends
- Ability to speak languages in addition to English preferred

**Education, Experience, and Licensing Requirements**:

- Experience working as a travel agent (required)

**Working Hours**: Monday - Saturday (9am -6pm)

**Benefits**: Visa+Insurance, Competitive Salary + COMMISSION

**Experience**:

- Travel Agency: 1 year (required)

Willingness to travel:

- 25% (preferred)