Restaurant Supervisor

5 days ago


Abu Dhabi, United Arab Emirates FASSCO Full time

FASSCO is looking for a Restaurant Supervisor to manage a la carte restaurant operation at one of our prestigious client locations. The position reports to the Location Retail / Cafeteria Manager.

**Key Responsibilities include**:

- **Daily Operations**: Supervise day-to-day activities to ensure efficient and smooth operations.
- **Collaboration**: Work closely with the Cafeteria/Retail Manager to align with outlet goals.
- **Customer Interaction**: Address customer needs, handle complaints, and ensure satisfaction.
- **Team Supervision**: Oversee and support staff, ensuring service standards are maintained.
- **Revenue Growth Support**: Assist in implementing sales strategies to boost revenue and increase footfall.
- **Customer Retention**: Help create and execute ideas to attract and retain repeat customers.
- **Hygiene and Safety**: Ensure food safety and hygiene practices are followed at all times.
- **Inventory Assistance**: Monitor stock levels and report shortages or wastage to the manager.
- **Upselling Techniques**: Train staff in excellent upselling and customer engagement strategies.
- **Financial Reporting**: Assist in monitoring daily sales, handling POS operations, and preparing basic reports.

**Requirements**:

- **Experience**: 2+ years in a supervisory role in à la carte outlets, malls, or hotels.
- **Flexibility**: Willing to work shifts, weekends, and holidays.
- **Skills**: Strong in team supervision, customer interaction, and basic sales techniques.
- **Knowledge**: Understanding of food safety, hygiene standards, and basic revenue strategies.
- **Education**: A Diploma / Degree in hospitality / restaurant management is preferred, additional hospitality training is a plus.
- **Personality**: Approachable, detail-oriented, and able to work in a fast-paced environment.
- **Language**: Fluent in English; additional languages are an advantage (such as Arabic)

Application Deadline: 20/01/2025
Expected Start Date: 02/02/2025


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