Customer Service Executive
1 week ago
Own Visa Will be preferred.
1. Follow calling procedures while initiating outbound calling
2. Contact consignees by following assigned calling scripts.
3. update shipments delivery status on Client platform firstly and proper disposition on Given software as per listed dispositions to match the call results on call log
4. Ensure calling procedures as per sender’s special delivery requirements are met at all the timings
5. Highlight any consignee missing information to your superior to update the same with OPS to be considered during rechurning
6. Share customers feedback / comments related to inbound complaint and/or delivery concern
**Any specialized Qualifications / skills /experience required**:
- Excellent communication skills
- Ability to deal with demanding customers and escalations
- Bringing out the best in others to achieve maximum performance
- Following through on inquiries to ensure completion
- Committing to exceptional customer service Main KPIs:
- Consignee address validation
- Initiate 300 calls/day, 7800 Attempts in a month (300*26 days) &
- Allot at least
85% of Quality Score
- Maintain > 90% of knowledge test result
- Maintain > 95% of Attendance
- Maintain > 90% of Adherence
**Salary**: AED3,000.00 - AED4,000.00 per month
-
Customer Service Agent
2 weeks ago
Dubai, United Arab Emirates Altius Customer Service Full time*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...
-
Customer Service Executive
6 days ago
Dubai, United Arab Emirates Felicia Technical Service Full timeFemale Customer Service required for a Facilities Maintenance Company 2-3 Years of Experience in the same Industry Good Communication Skills (Written & Verbal) Familiar with MS Office, Drafting Letter, Memo etc Shall be able to Confirm, coordinate and execute the jobs Knowledge of accounts will be a Plus **Benefits**: Commission on Leads 30 Days Paid...
-
Female Customer Service
3 weeks ago
Dubai, United Arab Emirates Felicia Technical Service Full timeFemale Customer Service required for a Maintenance Company based in Dubai 2-3 Years of Experience in the same position Good Communication Skills (Written & Verbal) Familiar with MS Office, Drafting Letter, Memo etc Providing introductory information to new customers Ensuring that customers are satisfied with our provided services Following up with...
-
Customer Service
1 week ago
Dubai, United Arab Emirates SMART SERVICE STATION Full timeA reputable company active in the garage and automotive services sector is looking to hire a committed individual with excellent communication skills and experience in a garage environment to join our customer service team. The required qualifications and responsibilities for this position are as follows: **Required Qualifications**: - **Excellent...
-
Customer Service
6 days ago
Dubai, United Arab Emirates TOP H SERVICE Full timeWe Are A cleaning company looking for a **Arabic Male** who has experience as a customer service: Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their...
-
Customer Service
4 weeks ago
Dubai International City, United Arab Emirates TOP H SERVICE Full timeWe Are A cleaning company looking for a **Philippines female** who has experience as a customer service: Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their...
-
Customer Service
2 days ago
Dubai International City, United Arab Emirates TOP H SERVICE Full timeWe Are A cleaning company looking for a **Philippines female** who has experience as a customer service: Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their...
-
Customer Service
2 weeks ago
Dubai International City, United Arab Emirates TOP H SERVICE Full timeTop H Cleaning Company is looking for customer service representatives who can handle phone calls effectively. **Responsibilities**: - Answering customer inquiries over the phone and providing necessary technical support and assistance. - Providing high-quality customer service and ensuring customer satisfaction. - Managing and responding to customer...
-
Customer Service
3 weeks ago
Dubai International City, United Arab Emirates TOP H SERVICE Full timeWe Are A cleaning company looking for a **Philippines female** who has experience as a customer service: Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their...
-
Customer Service Representative
4 weeks ago
Dubai, United Arab Emirates Ezees Service Full timeWe are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both...
-
Customer Service Executive
3 weeks ago
Dubai, United Arab Emirates Limousine Transport Company Full time**Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...
-
Customer Service Representative
4 hours ago
Dubai, Dubai, United Arab Emirates Global Service Full timeAs a retail sales associate at Global Service, you will play a critical role in providing an exceptional customer experience. Your primary responsibility will be to welcome customers warmly and assist them in finding the products they need.Key QualificationsStrong communication and interpersonal skills.Customer-focused with a friendly and approachable...
-
Customer Service Executive
3 weeks ago
Dubai, Dubai, United Arab Emirates TAT IT Technolgies Full timeOverviewThe Customer Service Executive plays a vital role in ensuring customer satisfaction and loyalty by providing exceptional support and resolving issues efficiently. This position serves as the first point of contact for customers, addressing inquiries, processing orders, and managing complaints. The Customer Service Executive is not only responsible...
-
Customer Service Executive
5 days ago
Dubai, Dubai, United Arab Emirates TAT IT Technolgies Full timeOverviewThe Customer Service Executive plays a vital role in ensuring customer satisfaction and loyalty by providing exceptional support and resolving issues efficiently. This position serves as the first point of contact for customers, addressing inquiries, processing orders, and managing complaints. The Customer Service Executive is not only responsible...
-
Customer Service Executive
3 days ago
Dubai, Dubai, United Arab Emirates TAT IT Technolgies Full timeOverview The Customer Service Executive plays a vital role in ensuring customer satisfaction and loyalty by providing exceptional support and resolving issues efficiently. This position serves as the first point of contact for customers, addressing inquiries, processing orders, and managing complaints. The Customer Service Executive is not only responsible...
-
Customer Service Representative
4 weeks ago
Dubai, United Arab Emirates Eteen Logistic Service Full time**Job Overview**: As a Customer Service Representative, you will play a key role in ensuring our clients have a positive experience with our shipping services. You will be responsible for addressing customer inquiries, resolving issues, providing tracking information, and ensuring all shipments are processed accurately and efficiently. **Key...
-
Customer Service Executive
1 week ago
Dubai, United Arab Emirates Quality Government Service Center Full time**Job description** - Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. - Strategizing and monitoring the daily activities of customer service operations. - Assisting customer service staff with duties where required. - Training staff in areas of customer service and company policies. -...
-
Customer Service Executive
5 days ago
Dubai, United Arab Emirates Saif Belhasa Holding L L C Full timeWe are looking for a qualified Customer Executive who will offer excellent customer service support. The Customer Support Representative will ensure that a standardized level of service is maintained for all customers. **Responsibilities**: - Giving complete information to all walk in customers & telephonic inquiries regarding our procedures & services -...
-
Customer Service Representative
3 hours ago
Dubai, Dubai, United Arab Emirates JR Travel Service Full timeJob Description">We are seeking a highly motivated and organized Billing Cashier to join our team at JR Travel Service. As a key member of our team, you will be responsible for managing cash transactions, processing customer payments accurately, and providing exceptional customer service.The role requires strong organizational skills, attention to detail,...
-
Customer Service Executive
2 weeks ago
Dubai, United Arab Emirates Hi Sandy Property & Leasing Management Full timeWe are looking for **Customer Service Executive** for Our Company: Company Name : Hi Sandy Property & Leasing Management Position Name : Customer Service Executive Work Location : Dubai No. of working days: 6/week Perks : Accommodation + Transportation Other all benefits as per UAE Labor Law Salary : Starting from 3000+ **Experience**: 2 years work...