Operational Training Partner, Passenger Services

1 day ago

Dubai, United Arab Emirates The Emirates Group Full time

Job Purpose: At Emirates, we believe in developing our employees through our Learning and Talent team based in our global hub in Dubai; we are constantly innovating to ensure our talent reaches its potential through exciting courses, development programmes and communities

We are looking for experts in airport passenger services training with a wealth of relevant operational experience to join our dynamic training team. The **Operational Training Partner for Airport Passenger Services**will provide strategic support to the business in the design, development and delivery of business-critical operational training solutions aligned to Emirates Group values and the employee experience.

**In this role, you will**:

- Deliver operational training to ensure business units meet regulatory and compliance requirements.
- Deliver a learning experience which meets Emirates Group standard as outlined by Learning Experience Standards.
- Manage trainee records and assessments in line with the expectations of the Regulatory Compliance and Audit unit guidelines.
- Ensure that all learning solutions are up-to-date and all updates from the business are implemented.
- Maintain regulatory and compliance training records and licenses.
- Engage in opportunities to continually strengthen facilitation skills.
- Deliver training at outstations when required.
- Keep up to date with trends in learning and instructional techniques.

**Qualifications & Experience: To be considered for the role, you must meet the below requirements**:

- Minimum Bachelor level qualification with 5 years of experience working in Airport Passenger Services.
- Strong experience in operational training facilitation.
- Strong in communication skills, excellent at collaboration and influence.
- Digitally literate and an advocate for the digital transformation of the employee experience.

**You’ll have an edge if you have**:

- An intellectual curiosity and strong self-reflection, proactively and constantly seeking growth opportunities.
- Strength in relationship management and engagement, an excellent team player who can adapt quickly to an agile teaming methodology.
- A future-focus with a desire to seek out and recommend opportunities for improvement, efficiencies and innovation in your organisational eco-system.

  • Operational Training Partner, Passenger Services

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Emirates Full time

    Job DescriptionJob PurposeAt Emirates, we believe in developing our employees through our Learning and Talent team based in our global hub in Dubai; we are constantly innovating to ensure our talent reaches its potential through exciting courses, development programmes and communitiesWe are looking for experts in airport passenger services training with a...

  • Operational Training Partner, Passenger Services

    4 days ago

    Dubai, Dubai, United Arab Emirates Emirates Full time

    Job PurposeAt Emirates, we believe in developing our employees through our Learning and Talent team based in our global hub in Dubai; we are constantly innovating to ensure our talent reaches its potential through exciting courses, development programmes and communitiesWe are looking for experts in airport passenger services training with a wealth of...

  • Operational Training Partner

    1 week ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: At Emirates, we believe in developing our employees through our Leadership and Talent team based in our global hub in Dubai; we are constantly innovating to ensure our talent reaches its potential through exciting courses, development programs and communities! We are looking for experts in airport passenger services training with a wealth of...

  • Operational Training Partner

    1 week ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: At Emirates, we believe in developing our employees through our Leadership and Talent team based in our global hub in Dubai; we are constantly innovating to ensure our talent reaches its potential through exciting courses, development programs and communities! Our Operational Training Partner for Ground Operations will provide strategic support...

  • Passenger Entertainment Operations

    2 weeks ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: The Passenger Entertainment Operations & Logistics Controller will be accountable for all aspects of the Emirates inflight entertainment (IFE) and connectivity (IFEC) product operations and logistics through driving efficiency, systems monitoring, troubleshooting, customer interoperability and quality in line with the overall corporate...

  • Operational Training Partner

    4 days ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Qualifications & Experience: Human Resources.Training : 5+ Years Degree or Honours (12+3 or equivalent) : Minimum Bachelor level qualification, preferably in a related field Experience in operational training facilitation (Airport Passenger Services) Experience working in a relevant operational field within the last 5 years Knowledge/skills: - Able to use...

  • Passenger Assistance Officer

    7 days ago

    Dubai, Dubai, United Arab Emirates TERRACOTTA MANPOWER SERVICES - SOLE PROPRIETORSHIP Full time

    Job Location : Dubai, United Arab Emirates Salary: AED 3000/- (All inclusive) Shift: Rotational, including weekends and holidays as per operational requirements. Job Title: Passenger Assistance Officer (Limousine taxi services) Job Summary:We are seeking dedicated and customer-focused Passenger Assistance Officers to oversee limousine taxi services...

  • Passenger Assistance Officer

    2 weeks ago

    Dubai, Dubai, United Arab Emirates TERRACOTTA MANPOWER SERVICES - SOLE PROPRIETORSHIP Full time

    Job Location : Dubai, United Arab Emirates Salary: AED 3000/- (All inclusive) Shift: Rotational, including weekends and holidays as per operational requirements. Job Title: Passenger Assistance Officer (Limousine taxi services) Job Summary: We are seeking dedicated and customer-focused Passenger Assistance Officers to oversee limousine taxi services at...

  • Passenger Vehicle Operations Specialist

    1 week ago

    Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Job SummaryWe are seeking an experienced Passenger Vehicle Operations Specialist to join our team and lead the setup and operation of a new automotive workshop in Dubai.Main Responsibilities:Establish and manage the workshop, ensuring high-quality repairs, maintenance, and diagnostics for passenger vehicles.Develop and implement strategies to improve...

  • Airline Passenger Services Supervisor

    6 days ago

    Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Airline Passenger Services SupervisionThis is a full-time on-site role located in Dubai, UAE. As an Airline Passenger Services Supervisor, you will be responsible for overseeing day-to-day passenger services, managing reservations, and coordinating sales activities.You will play a crucial role in ensuring that passengers receive excellent service and that...