Customer Care and Coordinator

4 days ago


Dubai, United Arab Emirates Sansaya Clinic Full time

Duties and Responsibilities:

- To oversee the day to day operations of a healthcare program or department.
- Perform administrative duties such as coordinating care teams for patients, and acting as a liaison between patients, patient families, and health care professionals.
- Assist with and oversee reception team to make sure that the clinic policies and protocols are implemented.
- Coordinating patient care plans by liaising with all necessary care providers and medical professions to ensure patient needs are met
- Coordinate follow-up appointments and refer patients to specialists as needed
- Mastermind ways to improve the quality of patient care provided by the facility
- Works to create efficient systems and workflows within the clinic

Qualifications for Clinical Coordinator:

- Minimum of 2 years working in a clinical or medical setting
- 2+ years of proven success in leadership roles
- Superior interpersonal communication skills
- Strong organizational and time management skills
- Demonstrate an understanding of standard clinical and medical procedures, laws and

regulations
- Thorough knowledge of medical terminology
- Ability to speak Arabic &( English IS A MUST)

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)



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