Call Centre Agent
9 hours ago
**Full job description**
We are now on the lookout for an energetic Customer Service/ Call Centre agent. As part of our growing customer service team, you will be responsible for 3 key areas listed below to help enhance service:
**1. Call and Whats App** - Receiving calls and whats app from clients
**2. Customer Service** - Complaint resolution, following up on orders at the shop and with customers for delivery and status
**3.**After sales followups (messages and rating).
- Strong verbal and written communication skills
- Prior work experience as a customer service/ call center agent is **required,**ideally 2+ years
- Familiarity with locations in Dubai and distances between them
- Comfortable with CRM system.
- Positive and friendly attitude
- Job Types: Full-time, Permanent
Application Question(s)
- Do you have prior experience in the CRM ?
Pay: AED1,900.00 - AED2,500.00 per month
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