Operation Manager

2 weeks ago

Sharjah, United Arab Emirates BID L.L.C Full time

_**Duties and Responsibilities**:_
- Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
- Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
- Partner with cross-functional teams to improve proprietary tools and systems
- Work closely with legal and safety departments to ensure that activities remain compliant
- Oversee materials and inventory
- Conduct budget reviews and report cost plans to upper management
- Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
- Develop, implement, and maintain quality assurance protocols
- Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
- Ensure that operational activities remain on time and within budget
- Track staffing requirements, hiring new employees as needed
- **Requirements and Qualifications**:_

To be considered for this job, you need to meet the following criteria:

- Two or more years of proven success in an operations management role
- Strong skills in budget development and oversight
- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
- Proficiency in conflict management and business negotiation processes
- Bachelor’s degree (or equivalent) in operations management, business administration, or related field
- Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
- Strong IT skills, including database development
- Multiple years of financial and account reporting experience
- Ability to communicate in more than one language

**Experience**:

- operation Manager: 3 years (preferred)

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