Receptionist

1 week ago

AlAyn, United Arab Emirates AlAin Advanced dental centre Full time

**LADIES ONLY (JOB DESCRIPTION FOR RECEPTIONIST )**

**Job Summary**:
**Key Responsibilities**:

- **Patient Interaction**:

- Greet patients warmly as they arrive at the dental center.
- Check patients in and out, ensuring all necessary information is collected and accurate.
- Manage patient flow and coordinate seating in the waiting area.
- Answer, screen, and direct phone calls, taking messages as needed.
- Address patient inquiries regarding appointments, services, and billing, providing clear and accurate information.
- **Appointment Scheduling**:

- Schedule and confirm patient appointments using our practice management software.
- Send reminders for upcoming appointments and follow-ups via phone.
- Coordinate appointment bookings to optimize the dental center's schedule and reduce wait times.
- **Administrative Duties**:

- Process patient registration and update patient records with accurate information.
- Collect and process payments, issue receipts, and manage patient billing inquiries.
- Record payments in the registers
- Maintain and organize the reception area, ensuring it is clean, tidy, and well-stocked with necessary materials (e.g., brochures, forms).
- **Insurance and Billing Support**:

- Verify patient insurance coverage and benefits before appointments.
- **Office Coordination**:

- Assist dental staff with administrative tasks, such as preparing patient charts and sending out correspondence.
- Ensure patient confidentiality by adhering to DOH regulations and dental practice policies.

**Qualifications**:

- **Education**: High School Diploma or equivalent; additional certification in Office Administration or Dental Office Management is a plus.
- **Experience**: Previous experience as a receptionist, preferably in a dental or medical office setting.
- **Skills**:

- Arabic and English Language Skills required (Tagalog is an added plus)
- Proficiency in dental practice management software (e.g., Clinic Soft) and Microsoft Office Suite.
- Excellent communication and interpersonal skills, with a friendly and professional demeanor.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Familiarity with dental terminology and insurance procedures.
- Customer service orientation with a focus on patient satisfaction.

**Working Conditions**:

- **Environment**: Dental office reception
- **Reports to**: HR Manager

**Benefits**:

- Competitive salary.
- Health insurance.
- Paid time off (PTO) and holidays.
- Opportunities for professional development and training.

**Application Process**:
**Al Ain Advanced Dental Center** is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Al-Ayn: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Dental reception: 1 year (required)

**Language**:

- Arabic and English? (required)

Application Deadline: 11/10/2024

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