Receptionist
1 day ago
Date: 12 Aug 2024- Location: Sharjah, AE- Department: Support Services- Job Description:
- **MAJOR FUNCTION**:
Provides support to the ADMIN Team in various activities such as managing the company’s reception area and other ADMIN tasks. Directs and maintains company incoming calls/fax sheets. Greets and guides visitors and guests. Reports to the Manager and administration.
**ESSENTIAL FUNCTION**:
**Receptionist Responsibilities**
- Answers incoming telephone calls, determines callers’ purpose and forwards calls to appropriate personnel or department.
- Delivers and transfers messages to employees or voice mail when appropriate personnel are unavailable.
- Welcome and guide Crescent’s visitors and guests and ensure the best hospitality.
- Ensure that only permitted people are to enter the office.
- Answers questions about the company and provides callers with addresses, directions, and other information as required.
**ADMIN Responsibilities**
- Updates and maintains a personal copy of the staff directory and other resources to ensure accurate dispensing of information.
- Maintains all emergency contacts and reaches them during emergencies and non-emergencies as required.
- Manages incoming couriers for all departments.
- Maintains safe and clean reception area and meeting rooms by ensuring all meeting rooms have required stationary/equipment.
- Performs various administrative duties such as typing, faxing, copying, and filing documents as required.
- Supervise arrangements for catering and setups during workshops and meetings.
**Communication and Reporting**
- Reports to the Manager, Administration, on all telephone calls and people inquiring about the company
- Maintains and exhibits an excellent working relationship with all Crescent staff and external parties.
**REQUIRED MINIMUM QUALIFICATION & EXPERIENCE**:
- Bachelor’s degree or diploma in any field
- 1 to 2 years’ experience in a similar role
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